Information Technology Business Systems Analyst III

Sacramento County; Sacramento (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Sacramento County is seeking a technical leader to oversee advanced IT projects and manage a skilled team. The ideal candidate will have a Bachelor's Degree in a related field and three years of relevant professional experience. Responsibilities include analyzing business processes, troubleshooting complex issues, and ensuring effective team performance.

This role requires strong technical expertise, effective communication skills, and the ability to work independently under minimal supervision. Various benefits and a supportive work environment are offered.

Qualifications

• Bachelor's Degree in Management Information Systems or related field.
• Three years of experience in business systems analysis or database administration.
• Ability to manage technical projects with independent judgment.

Responsibilities

• Lead and oversee advanced technical projects.
• Analyze and document business requirements.
• Conduct independent research to solve complex IT problems.
• Perform troubleshooting and maintenance of application systems.

Skills

Team building

Project management

Web application development

Complex programming

Relational database design

Technical writing

Troubleshooting

Effective communication

Education

Bachelor's Degree in related field

Tools

SQL

Job description

Responsibilities

Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment.

Knowledge and Ability

• Principles and practices of effective team building, team leadership and conflict resolution
• Advanced principles and practices of project management and workflow analysis
• Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems
• Relational database design, including integration of database structures
• Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems
• Complex software tools, test equipment and measurement techniques
• Computer hardware and software systems similar to those used by Sacramento County
• A broad range of operations, services, concepts, terms and activities common to a comprehensive state‑of‑the‑art information systems program
• Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions
• Methods and techniques of eliciting, analyzing and documenting business requirements and processes
• Business processes and standards analysis, case analysis, and process modeling

• Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions to achieve department and/or County goals
• Lead, train, assign, schedule and review the work of technical and/or professional information technology staff
• Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, and make appropriate recommendations related to complex IT problems
• Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications
• Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues
• Translate user requirements to technical programmers and specialists; develop and give well‑organised and effective oral presentations
• Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements
• Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation
• Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations
• Prepare and maintain clear and complete documentation for procedures, processes and tables related to area of assignment
• Read, comprehend, apply and retain technical publications and documentation
• Plan, organize, prioritise and process work to ensure deadlines are met
• Adapt quickly to changes in policies, procedures, assignments and work locations including the environment
• Communicate effectively, both verbally and in writing for technical and non‑technical audiences
• Establish and maintain effective working relationships with those encountered during the work; promote and maintain a team environment
• Work independently with minor supervision

Minimum Qualifications

A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or another field closely related to the intent of the class.

AND

Three (3) years full‑time paid technical and/or professional experience in business systems analysis, applications development/implementation, programming, or database administration/analysis.

Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full‑time paid experience may be substituted for the required education on a year‑for‑year basis (2080 hours paid experience equal one year of education).

Note: If the word “experience” is referenced in the minimum qualifications, it means full‑time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part‑time paid experience may be accumulated and pro‑rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application.

General Qualifications

• Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless mitigating circumstances exist.
• License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action.

Physical Requirements

• Distinguish between different colours.
• Lift equipment that weighs up to 50 pounds.

Working Conditions

• Work weekends, holidays, and non‑routine hours.
• Travel occasionally.

Probationary Period

twelve (12) months.

Equal Employment Opportunity

We are a proud equal opportunity employer.