IT Business Partners Team Manager

Parkland Health; Dallas (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Parkland Health in Dallas seeks an experienced IT leader to serve as a senior IT relationship manager. You will oversee IT partnerships, align IT initiatives with business goals, and manage a team of professionals across multiple functions.

The role requires 8 years progressive IT leadership experience in healthcare, with strong BI, delivery, collaboration, and change-management skills. BRMP/CBRM/CRM certifications within one year are preferred.

Qualifications

• 8 years progressive IT and business partnership experience with leadership responsibility.
• Experience leading five or more employees in related roles.
• 3 years in a large, complex healthcare organization (preferred).
• BRMP/CBRM/CRM certifications within one year of hire preferred.

Responsibilities

• Lead IT business partnerships and manage relationships with stakeholders.
• Plan, deliver, and support IT initiatives aligned to business goals.
• Oversee budgeting, staffing, and performance of the IT team.
• Influence cross-department initiatives and drive change management.

Skills

Execution & delivery

Business intelligence

Problem solving

Collaboration

Growth mindset

Digital literacy

Education

Bachelor's degree in IT/healthcare fields

Master's degree preferred

Job description

Location: 8435 Stemmons Bldg.

Required Education

Bachelor's Degree in Information Technologies, Business Administration, Healthcare Administration, Healthcare Leadership, Organizational Development, or a related field.

Preferred Education

Master's degree preferred in Information Technologies, Business Administration, Healthcare Administration, Healthcare Leadership, Organizational Development, or a related field.

Work Experience

Work Experience Education Can Be Substituted For Experience.

Required Experience

8 years Progressive experience in IT, IT Business Partnership, Business Relationship Management, or a related field. Progressive experience in leadership or management roles, leading five or more employees.

Preferred Experience

3 year's experience in a large, complex healthcare organization. Prefer experience in organizational change management (OCM). Prefer experience managing demand intake and business case development processes.

Knowledge, Skills, & Abilities

• Adept at execution and delivery (planning, delivering, and supporting)
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others)
• Adept at digital literacy

Licenses / Certifications / Registrations

Required

Certification in Business Relationship Management Professional (BRMP), Certified Business Relationship Manager (CBRM), or Customer Relationship Management (CRM) within one year of hire date.

Preferred

IT Infrastructure Library (ITIL), Project Management Professional (PMP), Organizational Change Management (OCM), or related disciplines.

Level of Responsibility

Leadership & Talent

Primarily manages professional level employees. Responsible for work and results of direct reports. Over one (1) functional area.

Communication & Influence

May influence outside of own department, while balancing internal, divergent objectives to gain cooperation of other parties.

Requires advanced knowledge of a specific discipline and broad knowledge of related job areas.

Organizational Impact

Plans and establishes goals and objectives for a team of professional staff and/or one or more large teams of operational or functional staff to accomplish outcomes that have direct impact on department results.

Contributes to tactical and operational, functional, and/or business plans with short-to mid-term impact on department results (e.g., 1 to 3 years).

May have budget accountability for area of responsibility, or manage elements of the budget.

Knowledge & Experience

Understands practical management approaches such as management of workflow, quality review, coaching, and performance management.

Requires advanced knowledge of a specific discipline and broad knowledge of related job areas.

Problem Solving

Uses judgment based on practice and precedence.

Interpersonal Skills

Developed communication skills to exchange complex information.

Project Management

Lead project/program team member checking the work of others. Typically responsible for training and developing new team members.