IT Business Partner (Fully Remote)

Hightouch; United States; Remote; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health insurance

Zusammenfassung

Hightouch is seeking an experienced First IT Business Partner to elevate employee experience in a fast-growing US startup. You will begin hands-on with tickets and gradually shift to strategic systems, shaping how teams work and collaborate.

In this role, you’ll support remote employees, own onboarding through offboarding, and tune AI-driven ITSM processes while managing Okta, Google Workspace, and MDM. Strong communication and presentation skills are essential.

Qualifikationen

• 5+ years IT experience in high-growth startups.
• Experience with Okta, MDM, Google Workspace, and AI ITSM platforms.
• Strong communication and presentation skills.

Aufgaben

• Support remote employees and own the full lifecycle from onboarding to offboarding.
• Tune AI ticketing, fix root causes, and manage Okta, Google Workspace, and MDM.

Kenntnisse

Communication

Presentation

IT experience

Tools

Okta

MDM

Google Workspace

AI ITSM platform

Jobbeschreibung

• First IT Business Partner to elevate employee experience and enable the business.
• Start hands-on with tickets, then shift to strategic systems.

What You'll Do:

• Support remote employees and own the full lifecycle from onboarding to offboarding.
• Tune AI ticketing, fix root causes, and manage Okta, Google Workspace, and MDM.

What You'll Need:

• 5+ years IT experience in high-growth startups.
• Okta, MDM, Google Workspace, and AI ITSM platform experience.
• Strong communication and presentation skills.

Hightouch

Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.