IT Business Analyst III

BC Forward; Plano (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

BCforward is seeking a Senior IT Business Analyst to join our Plano area team. The role focuses on Agile business analysis, complex system integrations, APIs, and order management to translate business needs into actionable requirements.

You will collaborate across product, architecture, development, QA, and business teams, lead requirements elicitation, ensure acceptance criteria, and support release readiness in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• 7+ years of Business Analysis experience supporting technology delivery initiatives.
• Proficiency with Agile practices including writing user stories, acceptance criteria, grooming, and daily standups using Jira or similar tools.
• Strong understanding of system integrations, APIs, data flows, and cross-application dependencies.
• Experience with REST/JSON and SOAP integrations and data mapping, preferably in order management domains.
• Proven ability to gather, analyze, document, and validate business and technical requirements and perform impact assessments across multiple applications.
• Ability to manage competing priorities and deliver results in a fast-paced environment; proficiency with Microsoft Office.

Responsibilities

• Lead requirements elicitation, process analysis, and backlog refinement for Merchant capabilities and strategic initiatives.
• Translate business needs into user stories, acceptance criteria, and technical specifications.
• Analyze system interactions, data flows, APIs, and cross-application dependencies across upstream and downstream systems.
• Facilitate workshops, stakeholder discussions, and issue resolution across product, architecture, development, QA, and business teams.
• Perform impact assessments and coordinate requirements across multiple integrated applications, prioritizing order management use cases.
• Support delivery planning, testing strategy, release readiness, and operational improvements.
• Create process flows, data mappings, and integration diagrams to communicate end-to-end solutions.

Skills

Agile practices

Stakeholder management

Requirements gathering

Jira

REST/SOAP APIs

Education

Bachelor's degree or equivalent

Tools

Jira

SQL

Job description

Job Title: IT Business Analyst III

Location: Plano, TX

Duration: Contract - 12 months

Pay Range: $56.17/hr (W2)

Job ID: 409607

About BCforward

BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Senior Business Analyst to join our dynamic team. The ideal candidate will have strong experience in Agile business analysis, complex system integrations, APIs, and order management and a proven ability to translate business needs into clear, actionable requirements and partner across teams to deliver scalable solutions.

Responsibilities:

• Lead requirements elicitation, process analysis, and backlog refinement for Merchant capabilities and strategic initiatives.
• Translate business needs into user stories, acceptance criteria, and technical specifications.
• Analyze system interactions, data flows, APIs, and cross-application dependencies across upstream and downstream systems.
• Facilitate workshops, stakeholder discussions, and issue resolution across product, architecture, development, QA, and business teams.
• Perform impact assessments and coordinate requirements across multiple integrated applications, prioritizing order management use cases.
• Support delivery planning, testing strategy, release readiness, and operational improvements.
• Create process flows, data mappings, and integration diagrams to communicate end-to-end solutions.

Required Skills & Qualifications

• Bachelor's degree or equivalent work experience.
• 7+ years of Business Analysis experience supporting technology delivery initiatives.
• Proficiency with Agile practices including writing user stories, acceptance criteria, grooming, and daily standups using Jira or similar tools.
• Strong understanding of system integrations, APIs, data flows, and cross-application dependencies.
• Experience with REST/JSON and SOAP integrations and data mapping, preferably in order management domains.
• Proven ability to gather, analyze, document, and validate business and technical requirements and perform impact assessments across multiple applications.
• Ability to manage competing priorities and deliver results in a fast-paced environment; proficiency with Microsoft Office.

Preferred Skills

• Experience with Merchant, Payments, Digital Commerce, Rewards, Offers, Marketing, or Customer Engagement platforms.
• Familiarity with API-driven architectures and microservices environments; SQL for data validation and troubleshooting.
• Experience with Adobe Experience Manager (AEM) or similar digital experience platforms.
• Banking or financial services experience; SAFe Agile experience or relevant Agile certifications.
• Experience supporting large-scale enterprise applications with more than four integration points.

Core Competencies

• Exceptional communication and stakeholder management.
• Strong analytical and problem-solving abilities; source-to-target data mapping.
• Facilitation of workshops, requirements sessions, and cross-functional discussions.
• Knowledge of SDLC, Agile, Scrum, and release management practices; effective partnership with product owners, developers, architects, QA, and business stakeholders.

Candidate Profile Preferences

• Self-driven with the ability to learn independently and navigate ambiguity.
• Science or engineering academic background or corresponding experience.
• Tenure of 3+ years at prior employers to build subject matter expertise.

Interview and Work Arrangement Details

Start month: Oct/Nov. Hybrid schedule with a minimum of 3 days per week onsite in Plano, TX. Interview process: 1-2 rounds. Video required. In-person required. Glider ID verification. On resume: include current location, relocation plan, availability or start date, and cooling-off details if applicable. Include an integration diagram showcasing more than four integration points. During interview: HM will ask about your most complex project and system integrations. You will receive a requirement and must submit a user story with acceptance criteria within one hour after the interview.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.