IT BA IV

Texas Health and Human Services; Austin (TX); On-site; USD 78,000 - 87,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension plan

Generous time off benefits

Job summary

Texas Health and Human Services Commission (HHSC) in Austin, TX, seeks an IT BA IV to support the State Health Analytics Reporting Platform (SHARP). The role collaborates with application development teams and stakeholders to implement data acquisition and automation, ensuring data quality and performance across environments.

The ideal candidate has 5+ years as a BA in IT, strong analytic and documentation skills, and experience with Agile.

Qualifications

• Bachelor's Degree in Computer Science or a closely related field is preferred.
• 5+ years experience being a BA in an IT setting.
• 2+ years in a role requiring hands on testing, Data validation or Quality Assurance.
• Experience with Agile

Responsibilities

• Performs business analysis work in support of the State Health Analytics Reporting Platform (SHARP).
• Works closely with the other application development teams, business stakeholders, and other partners.
• Utilizes Agile development practices and works together with other teams in support of data acquisition and data acquisition automation.
• Supports and assists with data quality and data validation efforts and initiatives.
• Provides technology operations triage support by troubleshooting & resolving functional & performance issues encountered in production, development, and test environments.
• Works under minimal direction with considerable latitude for the use of initiative and independent judgment.

Skills

Analytical thinking

Stakeholder collaboration

Technical writing

Requirements gathering

Ability to work under pressure

Education

Bachelor's Degree in Computer Science or related field

Tools

Visio

Erwin

Microsoft Office

Job description

Date: Aug 14, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: IT BA IV Job Title: Information Technology BA IV Agency: Health & Human Services Comm Department: Data Analytics Supp DSHS COVID Posting Number: 20109 Closing Date: 09/13/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $7,015.16 - $7,794.33 Pay Frequency: Monthly Salary Group: TEXAS-B-27 Shift: Day Additional Shift: Days (First)

Telework

Travel:

Regular/Temporary:

Regular

Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM

IT,Z Prefix

• Performs business analysis work in support of the State Health Analytics Reporting Platform (SHARP).
• Works closely with the other application development teams, business stakeholders, and other partners.
• Utilizes Agile development practices and works together with other teams in support of data acquisition and data acquisition automation.
• Supports and assists with data quality and data validation efforts and initiatives.
• Provides technology operations triage support by troubleshooting & resolving functional & performance issues encountered in production, development, and test environments.
• Works under minimal direction with considerable latitude for the use of initiative and independent judgment.

Selected candidate must be willing to work from an HHS office located in Austin, Texas designated by the hiring manager.

Essential Job Functions (EJFs)

(40%) Delivers a quality work product. Designs and implements data acquisition strategies and solutions as required. Executes and automates data acquisition and transformation processes in support of performance management dashboard development. Supports the Test Team in performing quality assurance tasks. Produces technical specifications, diagrams, and other documentation required to support the DD&I efforts. Identifies and documents technical support policy and process as requested/needed.

(15%) Works together with team members to meet deliverable goals and objectives. Participates in requirements and design sessions as a member of an agile sprint team. Analysis and diagnoses of data access/acquisition related problems and documents proposed corrective actions or alternative methods of access. Participates in knowledge transfer of technical information such as application development, operating systems/ platforms, development tools, system integration, and business area knowledge.

(15%) Develops standards for data acquisition and transformation strategies for the HHS analytics projects.

(10%) Collaboration with other members of the Chief Data Architect team, key stakeholders, other agencies, and third-party vendors. Interpretation of new and changing business requirements to determine the data acquisition impact and proposing enhancements and changes to meet these new requirements.

(10%) Oversees and provides data acquisition support (defect repair, maintenance, and production operations support). Work with a team of application developers for the support monitoring of data acquisition automation operations and assists with troubleshooting, diagnosis, and problem resolution.

(10%) Attends meetings, monitors deliverables and reviews submitted documentation to ensure established procedures are being followed. Identifies inconsistencies discovered, documents and reports to management for mitigation.

Knowledge Skills Abilities

Knowledge of:

• Knowledge and hands-on experience of the limitations and capabilities of computer systems, information technology equipment, applicable programming languages, computer hardware and software, and computer operating systems.
• Agile (or a closely related) development methodology.

Skill In

• Strong analytical and problem-solving with experience in software development, data analytics, performance management system, or data warehousing project.
• Strong technical writing and diagraming skills, including proficiency with modeling and mapping tools (e.g., Visio, Erwin)
• Microsoft Office Suite (Word, Excel, and PowerPoint).
• Analyzing technology systems capabilities, limitations, defects, and business problems to draw evidence-based conclusions and devise innovative solutions.
• Working with stakeholders to understand and document their requirements.

Ability to

• Work under pressure and successfully manage multiple overlapping deadlines.
• Contribute to teamwork and unit harmony.
• Accept suggestions for improvement and take steps to continuously improve one’s own performance and conduct.
• Produce reliable, accurate, high-quality results.
• Leverage AI assistants to increase productivity in office tasks, and improve velocity, quality and thoroughness of deliverables.

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

Bachelor's Degree in Computer Science or a closely related field is preferred.

5 + Years experience being a BA in an IT setting

2+ Years in a role requiring hands on testing, Data validation or Quality Assurance

Experience with Agile

Additional Information

• Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market:

Austin