IT BA IV

FALL CREEK FARM & NURSERY; Austin (TX); On-site; USD 78,000 - 87,000; Full time

Job summary

Health & Human Services Commission (HHSC) in Austin, TX is seeking an IT Business Analyst IV to support the State Health Analytics Reporting Platform (SHARP) and related analytics initiatives. The role emphasizes collaboration with development teams, stakeholders, and data partners to advance data acquisition, validation, and dashboard delivery.

You will design and implement data acquisition solutions, document technical specifications, and contribute to quality assurance across production,

Qualifications

• Bachelor's degree in Computer Science or a closely related field is preferred.
• 5+ years experience as a BA in an IT setting.
• 2+ years in a role requiring hands on testing, data validation or Quality Assurance.
• Experience with Agile

Responsibilities

• Delivers a quality work product by designing data acquisition strategies and automating data processes in support of performance management dashboard development.
• Works with agile sprint teams to meet deliverables and documents requirements and processes.
• Develops standards for data acquisition and transformation for analytics projects.
• Collaborates with the Chief Data Architect team, stakeholders, other agencies, and third‑party vendors to meet changing business requirements.
• Oversees data acquisition support, defect repair, maintenance and production operations; assists with troubleshooting and problem resolution.
• Attends meetings, monitors deliverables and ensures procedures are followed; reports inconsistencies to management for mitigation.

Skills

Analytical skills

Data analytics

Technical writing

Stakeholder engagement

Agile

Education

Bachelor's degree in Computer Science or related field

Tools

Visio

Erwin

Microsoft Office

Job description

Posting ID20109-Posted08/14/2026-Health & Human Services Comm-Data Analytics Supp DSHS COVID-Computer and Mathematical- Additional Shifts available (1) -d. $7000 - $8999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Functional Title: IT BA IV
Job Title: Information Technology BA IV
Agency: Health & Human Services Comm
Department: Data Analytics Supp DSHS COVID
Posting Number: 20109
Closing Date: 09/13/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $7,015.16-$7,794.33
Pay Frequency: Monthly
Salary Group: TEXAS-B-27
Shift: Day
Additional Shift: Days (First)
Telework:
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations: None
MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM
IT,Z Prefix

Brief Job Description:

• Performs business analysis work in support of the State Health Analytics Reporting Platform (SHARP).
• Works closely with the other application development teams, business stakeholders, and other partners.
• Utilizes Agile development practices and works together with other teams in support of data acquisition and data acquisition automation.
• Supports and assists with data quality and data validation efforts and initiatives.
• Provides technology operations triage support by troubleshooting & resolving functional & performance issues encountered in production, development, and test environments.
• Works under minimal direction with considerable latitude for the use of initiative and independent judgment.

Selected candidate must be willing to work from an HHS office located in Austin, Texas designated by the hiring manager.

Essential Job Functions (EJFs):

(40%) Delivers a quality work product. Designs and implements data acquisition strategies and solutions as required. Executes and automates data acquisition and transformation processes in support of performance management dashboard development. Supports the Test Team in performing quality assurance tasks. Produces technical specifications, diagrams, and other documentation required to support the DD&I efforts. Identifies and documents technical support policy and process as requested/needed.

(15%) Works together with team members to meet deliverable goals and objectives. Participates in requirements and design sessions as a member of an agile sprint team. Analysis and diagnoses of data access/acquisition related problems and documents proposed corrective actions or alternative methods of access. Participates in knowledge transfer of technical information such as application development, operating systems/ platforms, development tools, system integration, and business area knowledge.

(15%) Develops standards for data acquisition and transformation strategies for the HHS analytics projects.

(10%) Collaboration with other members of the Chief Data Architect team, key stakeholders, other agencies, and third-party vendors. Interpretation of new and changing business requirements to determine the data acquisition impact and proposing enhancements and changes to meet these new requirements

(10%) Oversees and provides data acquisition support (defect repair, maintenance, and production operations support). Work with a team of application developers for the support monitoring of data acquisition automation operations and assists with troubleshooting, diagnosis, and problem resolution.

(10%) Attends meetings, monitors deliverables and reviews submitted documentation to ensure established procedures are being followed. Identifies inconsistencies discovered, documents and reports to management for mitigation.

Knowledge Skills Abilities:

Knowledge of:

• Knowledge and hands-on experience of the limitations and capabilities of computer systems, information technology equipment, applicable programming languages, computer hardware and software, and computer operating systems.
• Agile (or a closely related) development methodology.

Skill in:

• Strong analytical and problem-solving with experience in software development, data analytics, performance management system, or data warehousing project.
• Strong technical writing and diagraming skills, including proficiency with modeling and mapping tools (e.g., Visio, Erwin)
• Microsoft Office Suite (Word, Excel, and PowerPoint).
• Analyzing technology systems capabilities, limitations, defects, and business problems to draw evidence-based conclusions and devise innovative solutions.
• Working with stakeholders to understand and document their requirements.

Ability to

• Work under pressure and successfully manage multiple overlapping deadlines.
• Contribute to teamwork and unit harmony.
• Accept suggestions for improvement and take steps to continuously improve one’s own performance and conduct.
• Produce reliable, accurate, high-quality results.
• Leverage AI assistants to increase productivity in office tasks, and improve velocity, quality and thoroughness of deliverables.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Bachelor's Degree in Computer Science or a closely related field is preferred.

5 + Years experience being a BA in an IT setting

2+ Years in a role requiring hands on testing, Data validation or Quality Assurance

Experience with Agile

Additional Information:

• Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.