IT Associate – On-Site Tech Support & Guest Experience

Six Flags Entertainment Corporation

Santa Clara (CA)

On-site

USD 33,062 - 34,440

Full time

14 days+
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Benefits offered by this job

Paid Training
FREE Uniforms
FREE Admission to California’s Great America
FREE tickets for friends and family
25% discounts on Food
20% discounts on Merchandise
Employee-only RIDE nights
GAME nights and FREE FOOD events

Job summary

A leading amusement park company in Santa Clara is seeking an IT Support Associate to provide exceptional service to guests and resolve technical issues. This role includes troubleshooting software and hardware problems, ensuring customer satisfaction, and performing system upgrades. Candidates should have expertise in Microsoft Windows and networking knowledge. This position offers paid training, free uniforms, and perks like free admission and discounts.

Qualifications

  • Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications.
  • Experience in troubleshooting software, hardware, and network problems.
  • Working knowledge of network protocols and applications.

Responsibilities

  • Make guests happy by delivering amazing experiences.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Skills

Expert knowledge of Microsoft Windows operating systems
High level of proficiency with Microsoft Office applications
Experience in troubleshooting software, hardware, and network problems
Working knowledge of network topologies
Networking experience

Job description

A leading amusement park company in Santa Clara is seeking an IT Support Associate to provide exceptional service to guests and resolve technical issues. This role includes troubleshooting software and hardware problems, ensuring customer satisfaction, and performing system upgrades. Candidates should have expertise in Microsoft Windows and networking knowledge. This position offers paid training, free uniforms, and perks like free admission and discounts.
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