IT Asset Management Systems Analyst

LEVI, RAY & SHOUP, INC; Madison, Northern (WI, KY); Hybrid; USD 41,000 - 55,000; Full time

Job summary

LEVI, RAY & SHOUP, INC is seeking a Systems Analyst to support a large enterprise IT Asset Management program in Madison, WI. This hands-on role focuses on hardware asset lifecycle management, CMDB accuracy, inventory reconciliation, and field validation to ensure assets are tracked and aligned with requirements.

You will conduct physical inventories, maintain asset records, reconcile discrepancies, support procurement, and collaborate with Infrastructure, Security, Service Desk, and Procurement

Qualifications

• 5+ years of experience in IT Asset Management.
• 5+ years of experience with hardware discovery, asset validation, inventory management, and reconciliation processes.
• 5+ years of experience maintaining CMDB accuracy and asset relationships.
• 5+ years of experience developing and documenting IT Asset Management processes and procedures.
• Experience supporting hardware lifecycle management, inventory governance, and asset tracking programs.
• Strong understanding of IT Asset Management best practices and ITIL-based processes.
• Experience conducting physical inventory audits and field verification activities.
• Experience maintaining relationships between assets, users, departments, software, and infrastructure components.
• Strong analytical, troubleshooting, organizational, and documentation skills.
• Excellent communication and customer service skills.

Responsibilities

• Conduct physical inventory validation and reconciliation of IT hardware assets across multiple locations.
• Maintain accurate asset records, including asset tags, serial numbers, locations, ownership, lifecycle status, and warranty information.
• Reconcile discrepancies between physical assets and CMDB records, identifying and correcting inventory inaccuracies.
• Support hardware asset lifecycle activities including receiving, tagging, deployment, relocation, refresh, retirement, and disposal.
• Monitor and document hardware movement across facilities and departments.
• Maintain accurate CMDB relationships between hardware, users, business units, software, tickets, and infrastructure components.
• Support hardware procurement activities, standards compliance, and inventory governance processes.
• Identify aging, unsupported, damaged, or high-risk devices and provide recommendations for replacement or refresh planning.
• Coordinate secure collection, disposal, and chain-of-custody processes for retired equipment.
• Develop and document IT Asset Management processes, procedures, standards, and lifecycle workflows.
• Collaborate with Infrastructure, Security, Service Desk, Procurement, and Business teams to support asset governance and operational excellence.

Skills

IT Asset Management

CMDB accuracy

Hardware lifecycle

Inventory reconciliation

Field verification

ITIL processes

Analytical skills

Documentation

Communication skills

Job description

LEVI, RAY & SHOUP, INC is seeking a Systems Analyst to support a large enterprise IT Asset Management program in Madison, WI. This hands-on role focuses on hardware asset lifecycle management, CMDB accuracy, inventory reconciliation, and field validation to ensure assets are tracked and aligned with requirements.

You will conduct physical inventories, maintain asset records, reconcile discrepancies, support procurement, and collaborate with Infrastructure, Security, Service Desk, and Procurement