IT Asset Management Specialist

INSPYR Solutions; Richardson (TX); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) plan

Retirement plan

Job summary

A technology solutions provider in Richardson, TX, is seeking an Asset Management Specialist to oversee the lifecycle of IT assets. This role involves tracking, troubleshooting, and coordinating all aspects of asset management. The ideal candidate should have over 3 years of experience, strong problem-solving skills, and a dedication to outstanding customer service. The position requires regular office attendance and offers a competitive hourly wage along with comprehensive benefits.

Qualifications

• 3+ years of previous AM or inventory management experience.
• Effective communication and documentation skills.
• Strong problem-solving efficiency and critical thinking.

Responsibilities

• Manage IT assets throughout the lifecycle including tracking, purchasing, and receiving.
• Participate in developing asset management policies and procedures.
• Provide outstanding customer service and resolve issues promptly.

Skills

Problem solving

Attention to detail

Customer service

Critical thinking

Time management

Tools

MS Excel

MS Word

Smartsheet

Job description

5 days ago Be among the first 25 applicants

Title: Asset Management Specialist

Location: Richardson, TX 75080 (Near 75 and Spring Valley Road)

Shift: 10am-7pm

Duration: Ongoing Contract

Compensation: $22.00 to $28.00 hourly on w/2

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Please note: Will be required to be in the office 5 days per week, Monday - Friday (Day hours).

What you are doing

• Receiving computer hardware to include laptops, PCs, servers, switches and etc.
• Take this computer hardware out of the box, make sure everything is in order and send to the hardware team within the office to configure.
• Once the laptop, servers, PCs, switches have been configured and are in working order, you will then repack and ship out to the needed recipients.
• Track all assets (computer hardware), within the ticketing/asset management system and keep track of the needed equipment.
• Attention to detail and being comfortable working within a fast paced environment is critical.
• Outstanding customer service is required.
• Being comfortable in MS Excel and working with a ticketing system is essential.

Position Summary

The Asset Management (AM) Specialist is responsible for the company-wide monitoring and execution of asset management processes and procedures to ensure a compliant and optimized IT hardware and software environment. The AM Specialist will work with IT management on building out and maintaining a sustainable AM capability across our client's facility.

Responsibilities include prior experience in AM and the functions that support asset life-cycle management. The desired candidate will be detail and task oriented while seeing the broader picture. The candidate will also manage IT assets throughout the lifecycle to include tracking, purchasing, imaging, shipping, and receiving, in order to resolve issues. This role drives standardization of asset management best practices and collaborates with internal IT teams, vendors, and business stakeholders to bring new assets into the company.

Individuals who thrive with our client exhibit the following success skills: Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focused.

Candidates must be energetic and focused with a strong motivation to learn innovative technologies and processes. This position requires strong attention to detail, dedication, persistence, follow-up, effective utilization of provided resources and obsessive customer service.

Responsibilities

• Inventory Auditing: Process items to ensure the appropriate allocation of company IT asset purchases, address discrepancies and work with vendors and internal stakeholders to resolve issues.
• Policy Creation and Development: Participate in the development and maintenance of asset management policies, procedures, systems and measurements in order to manage the asset portfolio, identify risks, and control adherence.
  • Write/Review SOPs: Use logic and rigorous troubleshooting methodology to solve difficult problems with effective solutions; utilize learning opportunities and share with others; create SOPs for sharing with the team, as applicable.
• Cost Efficiency Reviewing: Assist in ensuring that software purchases are completed cost effectively and to licensing requirements.
• Project Collaboration: Participate in projects and work efforts requiring procurement and vendor coordination such as moves and office remodels. Ensures own deliverables are completed on time and to expected level of quality.
• Ship and Track: Responsible for the procurement and shipping of IT equipment, AMDB management, tracking and maintaining accurate inventory records and reorder points, and logistics including managing the incoming and outgoing shipments.
• Perform Advanced Troubleshooting: Break/fix of computers, imaging computers, etc.
• Log, route, categorize and escape Incidents/SRs.
• Ensure requests are routed to proper resource in order to be resolved quickly and efficiently.
• If issue is unknown, request assistance within ITSD Teams chat, then ITSD Manager, then ITSD DO.
• Provide Outstanding Customer Service: Ensure each customer is satisfied with level of customer service provided; clearly communicate status on problems and resolutions.

Position Requirements

• Effective planning and organizational skills including time management.
• Effective communication & documentation skills.
• 3+ years of previous AM or inventory management experience.
• Strong problem solving efficiency and critical thinking.

Desirable Requirements

• Intermediate Excel/Smartsheet knowledge (pivot tables, CSV exports, etc.) along with MS Word/PPT/Outlook.

Benefits

• Comprehensive medical benefits.
• Competitive pay, 401(k).
• Retirement plan.
• …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’s Privacy Policy and INSPYR Solutions’s AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.