IT Intern - Asset Management

REGENCY IHS ADMINISTRATIVE SERVICES LLC; Victoria (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Regency Integrated Health Services in Victoria, TX seeks an IT Asset Intern to support asset lifecycle management. You will assist with IT procurement, stock control, device provisioning, and end-user support to ensure efficient operations and informed leadership decisions.

The role requires strong communication, analytical skills, and fluent English. Work schedule is Monday to Friday 8:00 AM to 5:00 PM, with occasional overtime up to 60 hours; teamwork and attention to detail are essential.

Qualifications

• Zero (0) years IT experience.
• Strong communication and analytical skills.
• Fluent English language skills.
• Exceptional written and oral communication.
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.

Responsibilities

• Assist in the IT asset lifecycle from acquisition through disposal.
• Execute IT procurement transactions.
• Provisioning cell phones, iPads and Mi-Fi devices; image and provision equipment.
• Create shipping labels and manage stock levels; complete tickets for end-user satisfaction.
• Change asset states in ServiceDesk and assist with installations as directed by the ITAM Manager.

Skills

Communication skills

Analytical skills

Interpersonal skills

Documentation skills

Written and oral communication

Job description

Job Details Job Location: Regency Corporate Office - Victoria, TX 77901 Position Type: Full Time The IT Asset Intern’s role is to ensure proper asset activities occur to support IT requirements within the company so that Leadership can make informed decisions. This includes executing IT Procurement transactions and performing the support and administration duties associated with IT Asset Life Cycle Management.

Responsibilities

The primary objective of the IT Asset team is to administer the lifecycle (acquisition through disposal) of IT assets in the most cost efficient and effective manner possible and to execute the purchase of IT products and services required to support the company.

Acquisition & Deployment

• Assist in hardware and software releases and roll-outs and communication to the end users.
• Receive equipment as it arrives and add to stock levels
• Maintaining Inventory Stock Levels and Cycle Counts

Operational Management

• Under the direction of the ITAM Manager, conducts the day to day activities associated with the asset management team
• Provisioning Cell Phones, iPads and Mi-Fi devices
• Image and provision equipment as needed
• Picking stock to fulfill requests
• Create shipping labels for equipment to be shipped out of or back to the Corporate office.
• Completing assigned tickets as needed to complete End User’s positive experience with IT
• Confirming receipt of equipment to Users
• Assist with Installations
• Changing Associated Asset States in ServiceDesk
• Other requests as determined by manager

Qualifications

Formal Education & Certification

• Zero (0) years IT experience.
• Possess strong communication and analytical skills.

Knowledge & Experience

• Follow direction as given by manager or team lead
• Analytical Capability.
• Basic Time Management skills.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
• Strong documentation skills.
• Fluent English Language skills.

Personal Attributes

• Ability to conduct research into a wide range of computing issues as required.
• Ability to absorb and retain information quickly.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Experience working in a team-oriented, collaborative environment.

Work Conditions

• Schedule: Monday through Friday 8:00 AM to 5:00 PM
• From time to time there may be overtime up to as much as 60 hours when necessary.
• On Call: not for this position.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
• Lifting and transporting of moderately heavy objects such as computers and peripherals weighing up to 50 pounds.
• Ability to climb ladders to inspect wireless devices.

Regency Integrated Health Services is an Equal Opportunity Employer. Regency does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability status, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on legitimate, non-discriminatory criteria.