IT Asset Management Analyst, Senior

Cook Children's; Fort Worth (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plans

Professional growth opportunities

Job summary

Cook Children's in Fort Worth, TX is looking for an IT Asset Management Senior Analyst to enhance technology management and improve patient care outcomes. This role involves leading initiatives for asset lifecycle governance and collaborating with cross-functional teams.

The ideal candidate will have at least 2 years of experience in IT Asset Management, especially with ServiceNow. The position offers competitive compensation, comprehensive benefits, and a consistent first-shift schedule.

Qualifications

• Minimum 2 years of direct Hardware or IT Asset Management experience.
• Proficiency in ITIL and ITAM frameworks, including CMDB relationships.
• Strong analytical skills with the ability to translate data into insights.

Responsibilities

• Lead initiatives to improve visibility and lifecycle governance of assets.
• Analyze asset relationships to uncover inefficiencies and cost-saving opportunities.
• Optimize ServiceNow capabilities for better reporting and discovery processes.

Skills

IT Asset Management

Data Analysis

ServiceNow ITAM

ITIL Framework

Education

Associate Degree in Business or Information Systems

Tools

ServiceNow

HAM Pro/Enterprise

Job description

## IT Asset Management Analyst, SeniorApplylocations: Fort Worth, TXtime type: Full timeposted on: Posted Todayjob requisition id: JR-117843**Location:**Rosedale Office Building**Department:**Enterprise Systems**Shift:**First Shift (United States of America)**Standard Weekly Hours:**40**Summary:****About Us & The Opportunity**At Cook Children’s, technology isn’t just infrastructure—it’s a lifeline that supports safer care, better outcomes, and meaningful patient experiences.As an **IT Asset Management Senior Analyst**, you will play a critical role in shaping how technology is managed, optimized, and trusted across our organization. Your work will not only improve systems—it will help clinicians focus on what matters most: caring for children.If you’re energized by turning complex data into clear insights, improving team processes, and building smarter, more reliable systems, this is your opportunity to make a real impact in a mission-driven, collaborative environment.**What You’ll Do (and What You’ll Achieve)****In your first 6–12 months, you will:*** Strengthen our IT Asset Management program by leading initiatives that improve visibility, accuracy, and lifecycle governance across hardware and software assets* Transform data into actionable insights by analyzing asset and CMDB relationships to uncover inefficiencies, reduce risk, and identify cost-saving opportunities* Elevate ServiceNow capabilities by optimizing **HAM Pro/Enterprise** functionality and improving discovery, reconciliation, and reporting processes* Drive process improvements that simplify workflows, increase automation, and enhance the experience for internal stakeholders* Partner across IT, clinical, and business teams to align technology with real-world needs and improve outcomes* Contribute to strategic direction by influencing roadmap decisions and advancing a mature, forward-thinking ITAM practice**What You’ll Bring****Qualifications*** Minimum **2 years of direct Hardware or IT Asset Management experience*** Proficiency in **ITIL and ITAM frameworks**, including CMDB relationships, data models, and discovery/reconciliation processes* Associate Degree in Business, Information Systems, or a related field**Equivalent Experience:*** In lieu of a degree: **4 years of direct IT Asset Management experience** plus a High School Diploma**Preferred Qualifications*** **3–5 years** of hands-on experience with ServiceNow Hardware Asset Management **or** 7+ years of broader ITAM experience* Strong working knowledge of **ServiceNow ITAM**, especially HAM Pro or Enterprise* Deep understanding of ITIL/ITAM frameworks, CMDB structure, and lifecycle management best practices* Proven ability to analyze complex datasets and translate findings into actionable business improvements**Nice to Have*** Experience with **Software Asset Management (SAM)** and integration into a mature ITAM program* Relevant certifications (e.g., **ITIL, CSAM, CHAMP, CITAM**)* Experience in **healthcare or regulated environments*** Passion for continuous improvement and building scalable, sustainable processes**What We Offer*** Meaningful work that directly supports **patient safety and care outcomes*** A collaborative culture grounded in **accountability, innovation, and shared purpose*** Competitive compensation aligned to experience and impact* Comprehensive benefits: **health, dental, vision, and retirement plans*** Professional growth through certifications, training, and career development* Strong work-life balance with a **consistent first-shift schedule*** A team that values your **ideas, voice, and development****Ready to Make an Impact?**If you’re ready to build smarter systems, drive meaningful change, and contribute to a mission that truly matters, we’d love to hear from you.**Apply today and help us deliver technology that empowers exceptional care.**