IT Asset Management Analyst: Data Integrity & Compliance

Acrisure; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Job summary

Acrisure is seeking an IT Asset Management Analyst to join the Global IT Asset Management team in Grand Rapids, MI. The role focuses on HAM, SAM, and CMDB data integrity, lifecycle execution, and governance across the organization.

You will partner with IT, Procurement, Finance, and Security to improve asset policies, reporting, and compliance while supporting audit readiness and continuous improvement initiatives.

Qualifications

• Experience supporting IT operations, asset management, or technology service teams in an enterprise environment.
• Strong attention to detail with the ability to own data integrity and identify quality issues across large data sets.
• Demonstrated understanding of IT asset governance, lifecycle standards, and compliance support.
• Strong reporting and data analysis skills with advanced Excel proficiency (pivot tables, formulas, data analysis).
• Excellent organizational and communication skills with the ability to collaborate across technical and non-technical teams.

Responsibilities

• Own outcomes for hardware asset lifecycle execution (request, receipt, deployment, in-use, reclamation, refresh, disposal) within the HAM Procedure and approved data destruction standards, escalating lifecycle exceptions to the Global IT Asset Manager.
• Own data integrity in ServiceNow as the authoritative system of record, performing data quality reviews and partnering with stakeholders to remediate gaps, duplicates, and stale records across asset, CI, and transfer order data sets.
• Own asset reporting and analytics from ServiceNow, delivering KPI tracking, inventory accuracy, recovery and reuse rates, fulfillment SLAs, cost avoidance, and audit-ready views for leadership decision-making.
• Own day-to-day audit and compliance support (NYDFS, SOX, internal controls) by preparing evidence packages, validating asset data against discovery sources, and documenting lifecycle exceptions for review.
• Exercise independent judgment on routine governance matters such as reclamation exceptions, lifecycle ambiguities, and data remediation decisions, applying established policies (HAM, CMDB) and escalating items that fall outside delegated authority.
• Contribute to the continuous improvement of ITAM policies, standards, SOPs, and processes in partnership with the Global IT Asset Manager and provide input on automation and reporting enhancements.
• Partner with IT Support, Procurement, Finance, Security, and Infrastructure to support stockroom operations, procurement reconciliation, SAM and CMDB data hygiene, and adoption of ITAM governance processes across the organization.

Skills

Attention to detail

Data integrity

Reporting and data analysis

Excel proficiency

Communication skills

Education

Bachelor's degree in IT/Business or related field

Tools

ServiceNow

CMDB

ITAM governance platforms

Job description

Acrisure is seeking an IT Asset Management Analyst to join the Global IT Asset Management team in Grand Rapids, MI. The role focuses on HAM, SAM, and CMDB data integrity, lifecycle execution, and governance across the organization.

You will partner with IT, Procurement, Finance, and Security to improve asset policies, reporting, and compliance while supporting audit readiness and continuous improvement initiatives.