IT Asset Management

Milestone Technologies, Inc.; Burbank (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a ServiceNow specialist with CMDB expertise to design and manage CMDBs and leverage Discovery capabilities. The role requires hands-on experience with ServiceNow Discovery and integration management to maintain data integrity across the platform.

The ideal candidate will understand CMDB structures, asset management considerations (SAM/HAM), and be able to work with various integrations within ServiceNow to ensure seamless data flow and system reliability.

Qualifications

• 3-5 years in ServiceNow CMDB (Configuration Management Database).
• Experience in IT Operations Management.
• Hands-on with ServiceNow Discovery capabilities.

Responsibilities

• Understand how to build and manage a CMDB.
• Hands-on experience with ServiceNow discovery tools and capabilities.
• Explain how integrations function within ServiceNow and maintain them.

Skills

ServiceNow CMDB

IT Operations Management

ServiceNow Discovery

Integration knowledge

Asset Management

Tools

ServiceNow Discovery tools

Job description

Note: "Looking for W2 candidates only and local to Glendale/Burbank, Orlando, New York or Seattle"

ServiceNow Experience

• 3-5 years in ServiceNow CMDB (Configuration Management Database)
• IT Operations Management
• ServiceNow Discovery capabilities

CMDB and Discovery Expertise

• Understand how to build and manage a CMDB.
• Have hands-on experience with ServiceNow discovery tools and capabilities.

Asset Management Experience - at least one of:

• Software Asset Management (SAM)
• Hardware Asset Management (HAM)
• While expertise in both is not required, familiarity with one was considered important.

Integration Knowledge

• How integrations function within ServiceNow.
• Maintenance and management of those integrations.
• Kenny stated that some functional knowledge can be taught, but foundational understanding is necessary.