IT Asset & Hardware Deployment Technician

TEKsystems; North Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

TEKsystems in North Chicago, IL is seeking a detail-oriented PC Technician to support IT warehouse operations, hardware deployment activities, and end-user technology lifecycle management. The role involves preparing, deploying, tracking, and recovering IT assets while ensuring employees receive equipment and support to stay productive.

Ideal candidates have experience in desktop support, hardware deployment, inventory management, or IT service operations, thriving in a fast-paced environment

Qualifications

• Valid driver's license and ability to travel between local sites as needed.
• Experience in an IT-related role such as Desktop Support, Service Desk, Hardware Deployment, Mobility Support, Asset Management, or Technical Support.
• Experience supporting Windows 11 environments.
• Familiarity with Microsoft 365 applications and services.
• Experience using ticketing or ITSM platforms such as ServiceNow, Remedy, or other ITSM solutions.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Customer-focused approach with strong problem-solving abilities.

Responsibilities

• Manage IT hardware deployment and fulfillment activities, ensuring timely delivery of equipment to end users.
• Process and complete assigned tickets through the ServiceNow ticketing system.
• Receive, track, inventory, and distribute desktops, laptops, monitors, and peripheral equipment.
• Maintain accurate hardware inventory records and update asset information within SAP and other asset management systems.
• Prepare, configure, and image Windows 11 devices for deployment.
• Package and ship IT equipment to remote employees and field locations.

Skills

Desktop Support

Asset Management

Customer Service

Communication

Time Management

Tools

ServiceNow

SAP

Remedy

ITSM Platforms

Microsoft 365

Windows 11

Job description

TEKsystems in North Chicago, IL is seeking a detail-oriented PC Technician to support IT warehouse operations, hardware deployment activities, and end-user technology lifecycle management. The role involves preparing, deploying, tracking, and recovering IT assets while ensuring employees receive equipment and support to stay productive.

Ideal candidates have experience in desktop support, hardware deployment, inventory management, or IT service operations, thriving in a fast-paced environment