IT Applications Specialist

Amcor LLC; Neenah (WI); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Flexible time off

Company-paid holidays

Discretionary annual bonus program

Job summary

Amcor LLC in Wisconsin seeks an IT Global Delivery Applications Specialist to support and enhance our R&D product and specification applications, including SMS. You will work with global partners to translate requirements into IT designs, configure systems, develop tests, and coordinate user acceptance testing.

The role offers remote-friendly arrangements and a chance to impact packaging solutions worldwide.

Qualifications

• Bachelor's degree preferred in computer science, MIS, business or related field.
• 0-4+ years IT experience in SDLC and Project Management.
• Fluent English.
• Experience with product data specifications and R&D applications.
• Strong communication and presentation skills.
• Experience with testing and QA processes.

Responsibilities

• Translate business requirements into IT solution designs for small to medium enhancements.
• Write functional requirements and coordinate development, testing, and UAT.
• Support data conversion, validation, cutover activities and post go-live support.
• Collaborate with IT and business to ensure scalable, compliant solutions.
• Adhere to SDLC/change control and document knowledge and processes.

Skills

Fluent English

Strong communication

Project management

Requirements gathering

Organisational skills

Presentation skills

Education

Bachelor's degree in Computer Science / MIS / Business or related field

Tools

ServiceNow

SMS (Amcor's SMS application)

Testing tools

Job description

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTubeJob DescriptionABOUT THE ROLEThe IT Global Delivery Applications Specialist is responsible for supporting and enhancing our R&D product and specification applications, including Amcor’s custom application (SMS), delivering high-quality, timely and cost-effective solutions. This role works with global business partners to understand requirements, configure systems, develop test plans and execute testing.This positions offers flexible working arrangements, including remote work options.WHAT YOU GET TO DOPartner with various IT stakeholders and business functions to expand business knowledge and increase functional expertiseTranslate business requirements into IT solution designs for small to medium complexity enhancements and projectsPartner with peers and technical team to establish to-be solution alternatives with recommendation and participate on the best approach to pilot and deploy solutionsWrite functional requirements, complete configuration or coordinate development, develop test plans and scripts, conduct component and integration testing, and coordinate user acceptance testingParticipate with data conversion, data validation efforts, cut over activities, and post go live support for system implementationsWork with development resources to confirm the requirement is being met while evaluating the effectiveness of the solution and makes necessary adjustments before full deploymentManage the delivery of small to medium enhancements or projects effectively applying the Amcor Project Management Methodology with accountability for milestones while engaging and leading appropriate Project Team Members (IT and Business)Ensure architected solutions meets scalability, availability & meets service level agreements in productionCreate and maintain documentation of the existing and future functions included into the R&D Technical Specification solutionsAdhere to Amcor change control and SDLC processesTroubleshoot and resolve incidents (Level 1-2) and requests per service level agreements utilizing the ServiceNow ticket platform adhering to SLAsDocument and follow Knowledge Base Articles (KBAs) and publish accordinglyProvide key-user or end-user training and guidance through the implementation of R&D application changesRole may include 5%-10% travelSupports R&D application templates across Amcor global locations60+ plants worldwide across three global regionsSupports global customers for application design, development, and suppopportWHAT WE WANT FROM YOUBachelor’s degree preferred in computer science, management information systems, business or a related field or equivalent experience0-4+ years of work experience in IT, including Software Development (SDLC) and Project Management experienceFluent English. Other languages are advantageousExperienced in product data specifications, R&D Applications, AI tools and project management is advantageousEffective organisational, communication, interpersonal, and presentation skillsComprehensive experience with office and planning PC toolsRequirements modelling and need analysis techniques advantageousExperience with techniques and tools used in the testing process advantageous#LI-RemoteOur ExpectationsWe expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:Our people are engaged and developing as part of a high-performing Amcor teamOur customers grow and prosper from Amcor’s quality, service, and innovationOur investors benefit from Amcor’s consistent growth and superior returnsThe environment is better off because of Amcor’s leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the \"Know Your Rights: Workplace Discrimination is Illegal\" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States.BenefitsWhen you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:Medical, dental and vision plansFlexible time off, starting at 80 hours paid time per year for full-time salaried employeesCompany-paid holidays starting at 8 days per year and may vary by locationWellbeing program & Employee Assistance ProgramHealth Savings Account/Flexible Spending AccountLife insurance, AD&D, short-term & long-term disability, and voluntary benefitsPaid Parental LeaveRetirement Savings Plan with company matchTuition Reimbursement (dependent upon approval)Discretionary annual bonus program (initial eligibility dependent upon hire date)