IT Application Security & Infrastructure Operations Apprentice
Ohio Department of Administrative Services
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Benefits offered by this job
Job summary
The Ohio Department of Administrative Services welcomes an IT Applications Security & Infrastructure Operations Apprentice in Columbus, OH. You will gain hands‑on exposure to system administration, automation, cloud technologies, cybersecurity, and technical documentation while supporting security and compliance initiatives.
Responsibilities include monitoring environments, scripting routine tasks, updating SOPs, and maintaining infrastructure documentation.
Qualifications
- 1 course or 2 months experience in Information Systems/IT or related field.
- Fundamental IT concepts and cybersecurity knowledge.
- Ability to communicate technical information clearly.
Responsibilities
- Support cybersecurity monitoring, risk management and compliance efforts.
- Assist in audit preparation by gathering configuration and security docs.
- Develop and maintain automation scripts under guidance.
- Document SOPs and maintain infrastructure documentation.
Skills
Education
Tools
Job description
The Enterprise Shared Solutions Security & Infrastructure Operations team plays a vital role in shaping technology. The IT Application Security & Infrastructure Operations Apprentice will support the Operations team while developing foundational technical skills in systems administration, operational automation, cloud technologies, cybersecurity, & technical documentation. This position provides hands‑on experience with maintaining system reliability, supporting security compliance initiatives, automating administrative tasks, & improving operational processes through documentation & infrastructure management.
The Enterprise Shared Solutions Security & Infrastructure Operations team plays a vital role in shaping technology. The IT Application Security & Infrastructure Operations Apprentice will support the Operations team while developing foundational technical skills in systems administration, operational automation, cloud technologies, cybersecurity, & technical documentation. This position provides hands‑on experience with maintaining system reliability, supporting security compliance initiatives, automating administrative tasks, & improving operational processes through documentation & infrastructure management.
- Use native cloud computing services tools to monitor environments to review user access logs & assist in identifying security concerns.
- Support security monitoring, vulnerability assessments, compliance activities, & remediation of identified risks.
- Support audit preparation by gathering configuration & security documentation.
- Apply scripting to automate routine administrative tasks.
- Assist in identifying manual operational processes that can be improved through automation.
- Develop & maintain basic automation scripts under guidance.
- Document automated processes & scripting procedures.
- Review & update SOPs.
- Develop troubleshooting guides.
- Maintain documentation in web-based collaboration & document management platforms.
- Document server inventories & dependencies.
- Maintain X.509 certificate inventory including expiration dates, CAs, binding locations, & owners.
- Maintain accurate infrastructure documentation.
1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network, IT Security and Help Desk/Customer Support
- Or equivalent of Minimum Class Qualifications for Employment noted above.
Information Technology
- Ability to communicate technical information clearly with technical & non-technical audiences
- Customer support & personal service.
- State & agency policy, procedures & applicable laws *
- Vision, mission & goals of agency. *
- Basic understanding of IT concepts.
- Knowledge of cybersecurity best practices
- Basic understanding of native tools (Azure, AWS/CloudHub, & Salesforce)
- Basic understanding of web-based collaboration & document management platforms (i.e Confluence, SharePoint, or similar repositories).
- Basic understanding of OWASP Top
- Basic familiarity with Windows operating systems
- Fundamental networking knowledge.
- Developed after employment.
- Analyze issues, identify root causes, & recommend practical solutions.
- Work effectively with team members & stakeholders.
- Service orientation.
- Attention to detail.
- Prepare meaningful, accurate & concise reports.
- Keeping up with emerging technologies to design & implement effective IT solutions.
- Ability to work independently & in teams.
- PowerShell learning aptitude.
- Adjust to changing priorities
Administrative Services
Nicklaus McCloud (Nicklaus.McCloud@das.ohio.gov)
Aug 24, 2026, 11:59:00 PM
United States of America-OHIO-Franklin County-Columbus
$24.88
Full-time
8:00am - 5:00pm
Classified
OCSEA
Cloud computing, System Administration, Information Technology
Adaptability, Attention to Detail
Not Applicable
The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check.
DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services.
Enterprise Shared Solutions (ESS) coordinates strategies, develops, and manages enterprise application systems and solutions. ESS includes the following program areas: DAS Applications; Enterprise Document Management; Enterprise eLicensing; InnovateOhio Platform; Ohio Administrative Knowledge System (OAKS); Ohio Benefits Program; Ohio Business Gateway; Ohio Geographically Referenced Information Program (OGRIP) and Geospatial Technology and Solutions.
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