IT Application Security & Infrastructure Operations Apprentice

State of Ohio; Columbus (OH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Paid time off

Education programs

Job summary

The State of Ohio, Administrative Services, is seeking an IT Application Security & Infrastructure Operations Apprentice in Columbus. This hands-on role develops foundational skills in systems administration, cloud technologies, cybersecurity, and technical documentation while supporting security compliance and operational automation.

You will monitor environments, assist with vulnerability remediation, automate routine tasks with scripting, and help maintain SOPs and asset inventories.

Qualifications

• 1 course or 2 months of experience in Information Systems/IT or related field.
• Knowledge of cybersecurity best practices.
• Basic understanding of IT concepts and networking.

Responsibilities

• Support cybersecurity monitoring and remediation efforts.
• Assist in automation of routine administrative tasks through scripting.
• Develop and maintain basic automation scripts under guidance.
• Review and update SOPs and maintain documentation.
• Document server inventories and asset management.

Skills

Information Technology

Cloud computing

System Administration

Adaptability

Attention to Detail

Tools

Azure

AWS/CloudHub

Salesforce

Job description

Job Description - IT Application Security & Infrastructure Operations Apprentice (260005XJ)

IT Application Security & Infrastructure Operations Apprentice ( 260005XJ )

Organization

Administrative Services

Agency Contact Name and Information : Nicklaus McCloud ([e-mail])

Unposting Date

Aug 25, 2026, 3:59:00 AM

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : $24.88

Schedule

Full-time

Work Hours : 8:00am - 5:00pm

Union : OCSEA

Primary Job Skill

Information Technology

Technical Skills : Cloud computing, System Administration, Information Technology

Professional Skills : Adaptability, Attention to Detail

Primary Technology : Not Applicable

Agency Overview

About Us:

The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check.

DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services.

Enterprise Shared Solutions (ESS) coordinates strategies, develops, and manages enterprise application systems and solutions. ESS includes the following program areas: DAS Applications; Enterprise Document Management; Enterprise eLicensing; InnovateOhio Platform; Ohio Administrative Knowledge System (OAKS); Ohio Benefits Program; Ohio Business Gateway; Ohio Geographically Referenced Information Program (OGRIP)and Geospatial Technology and Solutions.

Job Description

What you'll do:

The Enterprise Shared Solutions Security & Infrastructure Operations team plays a vital role in shaping technology. The IT Application Security & Infrastructure Operations Apprentice will support the Operations team while developing foundational technical skills in systems administration, operational automation, cloud technologies, cybersecurity, & technical documentation. This position provides hands‑on experience with maintaining system reliability, supporting security compliance initiatives, automating administrative tasks, & improving operational processes through documentation & infrastructure management.

Cybersecurity, Risk Management & Compliance Support

• Use native cloud computing services tools to monitor environments to review user access logs & assist in identifying security concerns.

• Support security monitoring, vulnerability assessments, compliance activities, & remediation of identified risks.

• Support audit preparation by gathering configuration & security documentation.

Operational Automation Process Improvement & Scripting

• Apply scripting to automate routine administrative tasks.

• Assist in identifying manual operational processes that can be improved through automation.

• Develop & maintain basic automation scripts under guidance.

• Document automated processes & scripting procedures.

Documentation & Standard Operating Procedures (SOPs)

• Review & update SOPs.

• Develop troubleshooting guides.

• Maintain documentation in web-based collaboration & document management platforms.

Infrastructure Documentation & Asset Management

• Document server inventories & dependencies.

• Maintain X.509 certificate inventory including expiration dates, CAs, binding locations, & owners.

• Maintain accurate infrastructure documentation.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Minimum Qualifications

1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network, IT Security and Help Desk/Customer Support -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Information Technology

Knowledge

• Ability to communicate technical information clearly with technical & non-technical audiences
• Customer support & personal service.
• State & agency policy, procedures & applicable laws *
• Vision, mission & goals of agency. *
• Basic understanding of IT concepts.
• Knowledge of cybersecurity best practices
• Basic understanding of native tools (Azure, AWS/CloudHub, & Salesforce)
• Basic understanding of web-based collaboration & document management platforms (i.e Confluence, SharePoint, or similar repositories).
• Basic understanding of OWASP Top
• Basic familiarity with Windows operating systems
• Fundamental networking knowledge.

*Developed after employment.

Skills

• Analyze issues, identify root causes, & recommend practical solutions.

• Work effectively with team members & stakeholders.

• Service orientation.

• Attention to detail.

Abilities

• Prepare meaningful, accurate & concise reports.
• Keeping up with emerging technologies to design & implement effective IT solutions.
• Ability to work independently & in teams.

• PowerShell learning aptitude.

• Adjust to changing priorities

Supplemental Information

• When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the qualifications outlined on this job posting.

• All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.

• If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made

Pay Information

Unless required by legislation or union contract, the starting salary is step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years.

Location Requirements

DAS’s core hours of operation are Monday to Friday from 8 a.m. to 5 p.m., however, daily start/end times may vary based on operational need across DAS divisions. Employees may begin as early as 7 a.m. and as late as 9 a.m., based on supervisory approval. This position performs work on‑site daily at DAS’s office space.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6‑month period. Applicant with a failing score in the same position may not re‑take the same selection device for a 6‑month period.

The Ohio Department of Administrative Services does not provide employment‑based visa sponsorship.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug‑Free Workplace

The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39), and as outlined in the posting.