IT Application Help Desk

Interplace, Inc.; Secaucus (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company is looking for an IT Application Help Desk to support users with technical issues related to applications, databases, and operating systems. The role involves user access control, user backups, and remote troubleshooting responsibilities, central to the IT department's operations.

Qualifications

• Experience with user access control and technical support required.

Responsibilities

• Administrating User ID setups for new users.
• Performing backups for users.
• Conducting remote troubleshooting through diagnostic techniques.

Skills

Troubleshooting

User Access Control

Technical Support

Job description

The IT Application Help Desk will play a vital role in the daily responsibilities of the IT department. They are tasked with

providing our users with technical support for any IT-related matter such as issues regarding applications, data base, and

operating systems.

Responsibilities:

• Performing user access control such administrating User ID setups for new users.

• Performing backups for users

• Performing remote troubleshooting through diagnostic techniques and pertinent questions