IT and Software Operations Intern

Safety Marking Inc.; Bridgeport (CT); On-site; USD 20,664 - 27,552; Full time

Job summary

A growing tech company in Bridgeport, Connecticut, is seeking an IT & Software Operations Intern to assist in various technical aspects from hardware troubleshooting to data visualization. This role is designed for a Computer Science Generalist who wishes to gain professional experience within IT management, SQL data handling, and DevOps foundations. Candidates should possess strong troubleshooting skills for Windows environments and a passion for all aspects of Computer Science. This is a full-time or part-time in-person position.

Qualifications

• Must have strong troubleshooting skills for Windows-based environments.
• Ability to diagnose physical hardware issues required.
• A passion for all aspects of Computer Science is essential.

Responsibilities

• Diagnose and resolve Windows OS errors and hardware connectivity issues.
• Provide hands-on troubleshooting for office printer environments and peripheral devices.
• Utilize SQL to query internal databases and assist with basic database management tasks.

Skills

Strong troubleshooting skills for Windows-based environments

Ability to diagnose physical hardware issues

Passion for all aspects of Computer Science

Tools

SQL

Microsoft Power Platform

Azure cloud services

Job description

Safety Marking, LLC (“SMC”) is a fast-paced, growing company looking for a versatile IT & Software Operations Intern. This role is designed for the "Computer Science Generalist". Someone who wants to be involved in every technical aspect of a modern business, from hardware troubleshooting to data visualization.

This is a full-time OR part-time in-person position.

• Monday-Friday
• Must be able to work within the core office hours 6-6PM

KEY RESPONSIBILITIES

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Diagnose and resolve Windows OS errors and hardware connectivity issues. Provide hands‑on troubleshooting for office printer environments and peripheral devices.

Software Development

Data Operations

Utilize SQL to query internal databases, clean data sets, and assist with basic database management tasks.

WHAT YOU WILL LEARN

This internship is a mentorship‑heavy role. By the end of your term, you will have gained professional experience in:

• IT Management: Learning how to scale and manage tech assets in a high‑growth corporate environment.
• Data Visualization: Turning raw SQL data into actionable dashboards and business intelligence.
• DevOps Foundations: Understanding the intersection of software development and IT infrastructure operations in azure.

COMPENTICIES

Required:

• Strong troubleshooting skills for Windows‑based environments.
• The ability to diagnose physical hardware issues (Printers/Networking).
• A "figure‑it‑out" mindset with a passion for all aspects of Computer Science.

Preferred (Not Required):

• Familiarity with the Microsoft Power Platform (Power BI or Power Automate).
• Basic exposure to Azure cloud services.

Equal Opportunity Employer, including disabled and veterans.