IT Analyst - Industrial Control & Systems Specialist

PTS Advance; Ferndale (WA); On-site; USD 69,000 - 76,000; Full time

Job summary

PTS Advance in Ferndale, Washington is seeking an Information Management Analyst II to blend elements of a BSA, IT System Administrator, and technical specialist. You will configure and maintain servers and workstations, manage networks, and administer Windows Domains to ensure reliable manufacturing operations.

The role requires collaboration with operations and control teams, planning hardware refreshes, ensuring cybersecurity activities, and delivering cost-effective IT services.

Qualifications

• Legally authorized to work in the job posting country.
• 3+ years of experience in an IT discipline.
• Strong analytical and problem-solving skills.
• Proven verbal and written communication skills for direct customer interaction.
• Proven ability to work with business, and local and remote IT resources.
• Ability and willingness to provide day-to-day and after-hours support (24x7) as needed.
• Ability to lift and move computers, servers, and other small network devices.
• Willing to obtain a TWIC.
• PPE is required in certain areas of this location and is mandatory for this role.

Responsibilities

• Collaborate with the ICS support group to provide operational support for assets/systems.
• Plan and manage hardware refreshes.
• Provide network design and configuration support for capital project deployments.
• Plan and manage disruptive activities in the production ICS environment with minimal downtime.
• Coordinate cybersecurity-related activities in the ICS environment.
• Resolve service delivery issues for control systems infrastructure.
• Improve reliability, efficiency, quality, and cost-effectiveness of defined IT services.
• Maintain documentation of supported systems.
• Identify and deliver cost-effective value-add opportunities.
• Assist with the business budget development.
• Coordinate resources and suppliers to complete projects and work requests.
• Drive Operational Excellence with a focus on Safety and Value Creation.
• Identify improvement opportunities and system enhancements.

Skills

Analytical skills

Problem solving

Communication (verbal & written)

Team collaboration

24x7 support readiness

Lifts and moves equipment

TWIC eligibility

PPE compliance

Tools

Cisco Catalyst switches

Windows Domain Administration

VMware

Nutanix Cluster

Enterprise backup solution

Honeywell wireless network management

Antivirus patching software

Scripting basics

Job description

PTS Advance in Ferndale, Washington is seeking an Information Management Analyst II to blend elements of a BSA, IT System Administrator, and technical specialist. You will configure and maintain servers and workstations, manage networks, and administer Windows Domains to ensure reliable manufacturing operations.

The role requires collaboration with operations and control teams, planning hardware refreshes, ensuring cybersecurity activities, and delivering cost-effective IT services.