IT Analyst: Cybersecurity & Systems Support

Socket.dev; Hanahan (SC); On-site; USD 65,000 - 95,000; Full time

Job summary

Socket.dev is seeking an IT Analyst to support daily tech operations, ensuring secure, reliable endpoints and assisting with cybersecurity initiatives. You will manage workstation builds, incident response readiness, account provisioning, and collaboration on security projects.

This role requires experience with Windows/Microsoft 365, identity management, and basic networking, plus familiarity with DoD standards (NIST 800-171, CMMC). On-site collaboration with vendors is common.

Qualifications

• 3–5 years of IT experience with a focus on cybersecurity, information security, or network security.
• Strong knowledge of Windows workstation environments and Microsoft 365.
• Experience with account provisioning and identity management.
• Familiarity with DoD cybersecurity compliance (NIST 800-171, CMMC).

Responsibilities

• Troubleshoot hardware, software, network, and peripheral issues on-site and remotely.
• Configure hardware/software components and image workstations.
• Handle level 1–2 tickets with timely resolution and SLA adherence.
• Maintain technical documentation and asset inventory.
• Support security monitoring, incident response, and vulnerability management.

Skills

Cybersecurity awareness

Troubleshooting

Customer support

Documentation

Identity management

Education

Associates degree in a related field

CompTIA A+

CompTIA Network+

CompTIA Security+

Tools

Active Directory/Entra ID

Microsoft 365

Endpoint management tools

Imaging tools

Job description

Socket.dev is seeking an IT Analyst to support daily tech operations, ensuring secure, reliable endpoints and assisting with cybersecurity initiatives. You will manage workstation builds, incident response readiness, account provisioning, and collaboration on security projects.

This role requires experience with Windows/Microsoft 365, identity management, and basic networking, plus familiarity with DoD standards (NIST 800-171, CMMC). On-site collaboration with vendors is common.