IT Analyst

Medasource; Plainfield (IN); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and development opportunities

On-site facility

Descripción de la vacante

Medasource is seeking an IT Asset Management Analyst for a 6-month rolling, on-site contract in Plainfield, IN. The role focuses on supporting daily IT asset workflows, ServiceNow ticket management, inventory control, and compliance activities.

You will coordinate asset lifecycle tasks, decommissioning, and documentation while adhering to security policies, with potential overtime and future advancement opportunities.

Formación

• High school diploma or GED required.
• Working knowledge of ServiceNow.
• Familiarity with HamPro and IT Asset Management processes.
• Strong Excel and Microsoft Office skills.
• Ability to lift and move equipment up to 50 lbs.
• Understanding of data security and confidentiality principles.

Responsabilidades

• Support day-to-day IT Asset Management activities and processes.
• Manage ServiceNow and HamPro ticket queues; ensure timely resolution.
• Maintain asset records and inventory; track transportation status.
• Assist with inventories, audits, reconciliations, and compliance.
• Coordinate hard drive decommissioning and document the process.
• Ensure chain-of-custody and data security throughout asset lifecycle.
• Support process improvements and quality initiatives.
• Move equipment to/from receiving dock (up to 50 lbs).
• Collaborate with other departments to meet asset management goals.
• Participate in training and dress code expectations.

Conocimientos

ServiceNow

HamPro

IT Asset Management

Excel

Organizational skills

Communication

Teamwork

Data security understanding

ITIL 4 Foundation

Educación

High school diploma or GED

Herramientas

ServiceNow

HamPro

Descripción del empleo

IT Analyst
Plainfield, IN
On-Site Role
Compensation: $20.00 – $25.00 per hour

ABOUT THE ROLE

Our client is seeking an IT Asset Management Analyst for a 6-month rolling contract based in Plainfield, IN, with an immediate start. As an integral member of the IT Asset Management team, you will support daily operations and technology processes related to asset management. This is an excellent opportunity for individuals with ServiceNow and asset management experience who are eager to further develop their skills and grow within the Asset Management field. The position is 100% onsite at the ISC facility, may require lifting equipment up to 50 lbs., and offers training, business casual/professional attire, and opportunities for career advancement. Occasional overtime or weekend work may be required, and while no travel is currently expected, occasional travel may be needed in the future.

WHAT YOU’LL DO

• Support day-to-day IT Asset Management activities and processes
• Manage assigned ServiceNow and HamPro ticket queues, ensuring timely resolution
• Maintain and update asset records, including inventory and transportation status
• Assist with inventory audits, reconciliations, and compliance activities
• Coordinate hard drive decommissioning and maintain required documentation
• Ensure accurate asset records and proper chain-of-custody throughout the asset lifecycle
• Follow data security, confidentiality, and information governance requirements
• Assist with process improvements and quality initiatives
• Help move equipment and shipments to/from the receiving dock as needed (up to 50 lbs.)
• Collaborate with team members and other departments to support overall goals
• Adhere to security policies, procedures, and chain-of-custody requirements
• Participate in training and development opportunities to support continued growth within Asset Management
• Maintain business casual/professional attire as required
• Be available for occasional overtime or weekend work as needed

WHAT YOU BRING

• High school diploma or GED
• Working knowledge of ServiceNow
• Familiarity with HamPro
• Understanding of IT Asset Management processes
• Strong Microsoft Office skills, particularly Excel
• Strong organizational, communication, and problem-solving skills
• Team-oriented mindset and ability to collaborate across departments
• Interest in developing a career within Asset Management
• Understanding of data security and confidentiality principles
• Ability to follow security policies, procedures, and chain-of-custody requirements
• Ability to lift and move equipment/shipments up to 50 lbs.
• Business casual/professional attire
• ITIL 4 Foundation certification (nice to have)

WHAT’S IN IT FOR YOU

• 6-month rolling contract with potential for extension
• 100% onsite role at a modern ISC facility
• Training and development opportunities
• Opportunity for continued growth within Asset Management
• Supportive, team-oriented work environment
• Business casual/professional dress code