IT Agile Program Manager - Corporate & ERP Systems

Loyalty360; Quincy (MA); Hybrid; USD 125,000 - 188,000; Full time

Job summary

A leading company in the IT & Technology sector is seeking an Agile RTE & Program Manager II to manage complex programs and lead Agile transformation efforts. This role requires strong leadership, project management skills, and a deep understanding of Agile methodologies. The successful candidate will work in a hybrid environment, collaborating with various teams to ensure project success and operational stability. Competitive salary range based on location.

Qualifications

• 7+ years in project/program management, with 5+ years in Agile as RTE.
• Knowledge of Waterfall and Agile methodologies.

Responsibilities

• Manage and deliver complex Agile and Waterfall programs up to $20M.
• Lead waterfall programs and support Agile transformation.
• Mentor and coach project managers and Scrum Masters.

Skills

Leadership

Communication

Collaboration

Data-driven decision-making

Education

Master's degree

Tools

Jira

Clarity

Job description

Category/Area of Expertise:

IT & Technology

Job Requisition:

431599

Address:

USA-MA-Quincy-1385 Hancock Street

Store Code:

Office of CIO - Project Management (5145438)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Agile RTE & Program Manager II - IT Agile PMO role manages waterfall, Agile, and hybrid programs, with responsibilities including financial, scope, risk, dependency, stakeholder management, and communication with executive leadership. They ensure the execution of complex IT programs, potentially leading a team of project managers and Scrum Masters, and play a key role in Agile transformation by coaching teams and leaders.

Our flexible/hybrid work schedule includes 3 in-person days at core locations and 2 remote days. Core locations include Salisbury, NC; Quincy, MA; Chicago, IL; Carlisle, PA; and Scarborough, ME.

Applicants must be authorized to work in the U.S. full-time.

Duties & Responsibilities:

• Manage and deliver complex Agile and Waterfall programs up to $20M, minimizing risks and impacts.
• Partner with finance and project teams to support financial processes aligned with portfolio financials.
• Ensure compliance with project delivery methods, tools, frameworks, and controls.
• Develop resource, timeline, and budget plans, and collaborate on dependencies.
• Define clear deliverables, roles, and responsibilities via project charters.
• Create risk management blueprints and manage uncertainties in project launches.
• Implement technological projects tailored to organizational needs.
• Report progress, risks, and updates to stakeholders.
• Ensure project delivery meets stakeholder expectations.
• Monitor project progress through meetings and KPIs, maintaining standard procedures.
• Use dashboards for transparent communication and operational improvement.
• Coordinate dependencies and manage cross-project tasks.
• Ensure adherence to release management and develop deployment plans.
• Assist in Go/No-Go decisions and stakeholder governance.
• Lead waterfall programs and support Agile transformation, facilitating SAFe processes and ART events.
• Mentor and coach project managers, Scrum Masters, and teams to foster Agile mindset and continuous improvement.
• Manage dependencies across ARTs and Agile/waterfall teams.
• Maintain backlog health and manage financial, risk, and dependency aspects of Agile teams.
• Contribute to PMO process improvements and support transformation efforts.
• Ensure operational stability during deployments, including off-hours support.

Qualifications:

• Master's degree in a relevant field or equivalent experience and certifications.
• 7+ years in project/program management, with 5+ years in Agile as RTE.
• Knowledge of Waterfall and Agile methodologies, tools (Jira, Clarity).
• Understanding of software development lifecycle and ability to adapt in dynamic environments.
• Data-driven decision-making skills, leadership in ambiguity, and excellent communication.
• Financial acumen and ability to interpret key financial indicators.
• Strong collaboration, relationship-building, and servant leadership skills.
• Expertise in Agile processes, including SAFe framework.

Preferred Qualifications:

• Advanced degree (MBA or similar).
• Agile/SAFe certification.
• Experience managing agile, SAFe, Scrum teams, and retail experience is a plus.

Salary Range varies by location, e.g., ME/NC/PA/SC: $108,880 - $163,320; IL/MA/MD: $125,200 - $187,800.

#LI-Hybrid #LI-NG1

We value diversity, equity, inclusion, and belonging, investing in our employees' growth and well-being, and fostering a collaborative culture.