IT Administrator — Golden, CO | Path to Global IT Desk

Loftorbital; Golden (CO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &视

Job summary

Loft Orbital in Golden, CO seeks an experienced IT Administrator to be the on-site anchor for our IT team. You’ll handle end-user support, provisioning, and on-site AV, while helping scale our global IT service desk within six months.

You’ll split time across operational support, onboarding, documentation, and facilities care, with focus on translating complex tech into plain language for a customer‑centric culture.

Qualifications

• 3+ years of hands-on IT support experience.
• On-site support with a customer-service mindset.
• Experience with SaaS administration and SSO (Okta, Google Workspace, O365).
• Familiarity with Mac/Windows/Linux laptops via MDM tooling.
• Ability to translate technical issues into plain language.

Responsibilities

• Serve as the first point of contact for Colorado-based IT issues.
• Manage end-user support tickets and on-site AV setups.
• Provision devices via Fleet MDM and manage SaaS accounts.
• Maintain IT documentation and support audits.
• Support network and security best practices.

Skills

End-user Support

On-site IT Support

MDM Administration

Okta Administration

Google Workspace

Office 365 (O365)

Jira Administration

Confluence

SaaS Permissions

Networking basics (DNS/VPN/VLANs)

Tools

Fleet (MDM)

Okta

Google Workspace

Office 365

Jira

Confluence

Job description

Loft Orbital in Golden, CO seeks an experienced IT Administrator to be the on-site anchor for our IT team. You’ll handle end-user support, provisioning, and on-site AV, while helping scale our global IT service desk within six months.

You’ll split time across operational support, onboarding, documentation, and facilities care, with focus on translating complex tech into plain language for a customer‑centric culture.