IT Administrative Assistant

Delaware North; Buffalo (NY); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Parental bonding leave

Employee assistance program

Tuition and/or certification reimburse

Job summary

Delaware North is seeking an Information Technology Administrative Assistant for our Buffalo, NY headquarters. The role provides high-level administrative support to IT leaders, handling calendars, travel, communications, and meeting logistics.

You will assist with agendas, materials, and expense processing while maintaining discretion with confidential information. The position offers a full-time schedule, on-site work at our Buffalo campus, and opportunities for career growth within a global

Qualifications

• 3+ years of experience supporting senior IT leaders or executive teams.
• Expertise managing complex calendars and travel arrangements.
• Proficiency with Microsoft 365 applications (PowerPoint, Excel, Word).
• Strong interpersonal and communication skills; ability to handle confidential information.

Responsibilities

• Manage executive calendars, coordinate meetings, arrange travel, and oversee appointments.
• Serve as primary point of contact for internal/external stakeholders and screen inquiries.
• Prepare agendas, presentations, and meeting materials for executive meetings.
• Process expense reports, invoices, and administrative requests with accuracy.
• Provide clerical support and maintain records; order department supplies.
• Build relationships with executives and partners, handling sensitive information discreetly.
• Coordinate and execute special projects with timelines and deliverables.

Skills

Calendar management

Executive support

Interpersonal skills

Communication

Organizational skills

Education

Associate degree

Tools

Microsoft 365

Job description

The opportunity

Delaware North is hiring a full-time Information Technology Administrative Assistant to join our team at our global headquarters in Buffalo, New York. As a n IT Administrative Assistant, you will be responsible for providing administrative support at a high degree of diversity and complexity, for a senior leader and managers. If you are seeking a role that provides career growth opportunities and an engaging work environment,

Pay

$19.38 - $31.95 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Manage executive calendars, coordinate meetings, arrange travel, and oversee appointments to support efficient scheduling and operations
• Serve as the primary point of contact for internal and external stakeholders by managing communications, screening inquiries, and directing requests appropriately
• Prepare and compile agendas, presentations, meeting materials, and supporting documentation for executive and management meetings
• Process expense reports, invoices, and departmental administrative requests while maintaining accuracy and timeliness
• Perform clerical and office support duties, including responding to inquiries, maintaining records, and ordering department supplies
• Build and maintain effective working relationships with executives, business partners, and external stakeholders while handling sensitive information with discretion
• Coordinate and execute special projects by managing timelines, requirements, and deliverables to ensure successful completion

More about you

• Associate degree preferred.
• 3 or more years of experience supporting senior IT leaders or executive teams in an administrative capacity.
• Expertise managing complex calendars, coordinating travel, processing expenses and handling multiple priorities with ease.
• Strong proficiency with Microsoft 365 including PowerPoint, Excel, Word, and enterprise-wide technology systems.
• High level of interpersonal skills to handle sensitive information and confidential situations.
• Exceptional communication skills with the ability to interact confidently and professionally with executives, buisness partners, and stakeholders at all levels.
• Strong organizational skills, attention to detail, and the abilty to anticipate needs before they arise.
• The agility to manage competing priorities, coordinate departmental activities, and keep critical initiatives moving forward.

Shift details

M-F

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.