IT Account Manager, E-commerce, Google Analytics 4 (GA4), Remote

SRV Headhunt; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

SRV Headhunt Private Limited is seeking an experienced IT account management professional to own the account relationship, drive renewals, and lead upsell/cross-sell opportunities with executive engagement.

You will apply ecommerce analytics know-how, including GA4, to optimize delivery and ensure end-to-end project lifecycles are delivered with excellence. You will work in Agile/Scrum environments and coordinate distributed teams.

Qualifications

• 4 years of experience in IT Account management.
• Experience in Agile/Scrum environments.
• Experience managing distributed/cross-functional teams.
• Exposure to IT services, fintech, SaaS, or digital platforms.

Responsibilities

• Own the Account Relationship by driving renewals, upsell/cross-sell & executive engagement.
• Drive Delivery Excellence by managing end-to-end project lifecycles.
• Collaborate with cross-functional teams to ensure customer success.

Skills

Account management

Agile/Scrum

Cross-functional teams

GA4 analytics

Tools

GA4

Job description

Own the Account Relationship by driving renewals, upsell/cross-sell & executive engagement

Ecommerce analytics-Working knowledge of Google Analytics 4 (GA4)

Drive Delivery Excellence by managing end-to-end project lifecycles

Required Candidate profile

• 4 years of experience in IT Account management
• Working in Agile/Scrum environments
• Experience managing distributed/ cross functional teams
• Exposure to IT services, fintech, SaaS, or digital platforms