ISR Field Deployment Engineer - Customer Enablement

Expedition Technology; Herndon (VA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Company-paid medical insurance

Generous time off

401(k) plan with match

Tuition reimbursement

Referral bonuses

Onsite fitness center

Job summary

Expedition Technology (EXP) seeks a mid-level Field Deployment Engineer to bridge customers, operators, and product teams. You will support field deployments, demonstrations, and training while translating operational challenges into product improvements.

This hybrid role engages with the IC and DoD communities, attending conferences and events to showcase REALM capabilities and gather feedback for future development. TS clearance is preferred.

Qualifications

• Field experience in technical role directly deploying and enabling TSCM or technical collection capabilities.
• Strong communication skills with technical and non-technical audiences, someone that can translate between mission owners and technical SMEs.
• Background as prior TSCM, SIGINT, electronic warfare, and special operations communications professionals with operational RF collection experience, and technical mission expertise.
• Ability to operate and support technical systems in customer environments.
• Willingness to travel 25–50%, mostly CONUS with potential OCONUS travel.
• Active TS clearance.

Responsibilities

• Bridge the gap between our product offerings and customer requirements
• Demonstrate operational credibility and build trust to enable sales with new customers as well as support existing customers
• Conduct product demonstrations, installations, training, troubleshooting, and field tests for products
• Understand customer mission and operational context, gather customer requirements, evaluate application needs, and define solution configurations utilizing the organization’s product portfolio
• Integrate systems into customer environments, delivering tailored solutions that meet customer specification and performance expectations
• Provide networking, system setup, operation, and support for new customers
• Gather customer feedback and help translate it into product improvements
• Support CONUS travel with possible OCONUS travel
• Serve as a trusted technical representative of EXP in customer-facing settings

Skills

Field deployment

Communication

Travel readiness

TS clearance

Job description

Expedition Technology (EXP) seeks a mid-level Field Deployment Engineer to bridge customers, operators, and product teams. You will support field deployments, demonstrations, and training while translating operational challenges into product improvements.

This hybrid role engages with the IC and DoD communities, attending conferences and events to showcase REALM capabilities and gather feedback for future development. TS clearance is preferred.