Field Deployment Engineer – Industrial AI

Realm Alliance

Birmingham (AL)

On-site

USD 120,000 - 170,000

Full time

2 days ago
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Benefits offered by this job

Full medical, dental, and vision
Unlimited PTO
401(k) with 4% safe-harbor match
Equity in an early-stage company
Home office allowance

Job summary

Realm is seeking a Forward Deployed Engineer to be the technical point of contact for customers in the field. You will own integrations, onsite deployment work, and translate real-world needs into scalable technical solutions.

You’ll work hands‑on with customer systems, troubleshoot complex environments, and rapidly prototype tools needed for Realm's success in mission‑critical settings. This highly technical role embeds with users, uncovers operational realities, validates assumptions, and

Qualifications

  • 2+ years of software engineering or forward deployed / mission operations experience.
  • Strong technical fluency and ability to work closely with engineers—read, write, and debug code to build prototypes.
  • Low ego, high EQ and strong collaborative instincts to build trust inside Realm and with partners.
  • Experience with enterprise, industrial, government, or security‑critical products.
  • Strong coding skills, problem solving, and CS fundamentals.
  • Mastery of core development/infrastructure/DevOps tools (Git, Linux).
  • Demonstrated ability to lead cross‑functional problem solving and drive projects.
  • Ability to thrive in ambiguous environments with structured thinking.
  • Excellent written and verbal communication skills.
  • Strong data instincts and data-informed decision making.
  • Hands‑on prototyping and AI‑assisted coding skills.
  • Move fast and deliver with attention to detail.
  • Based in US - citizen or permanent resident preferred.

Responsibilities

  • Spend >50% of time onsite with customers in Birmingham, AL.
  • Shadow operators and frontline teams to understand workflows and integration needs.
  • Prototype tools and integrations in the field to validate ideas.
  • Troubleshoot complex operational or systems issues across environments.
  • Translate field insights into technical requirements and specs for engineering.
  • Lead all technical integration work: APIs, data pipelines, hardware/software interfaces, security deployments.
  • Collaborate with engineering to align features with field needs.
  • Represent customer realities to ensure feasibility and reliability.
  • Decompose problems into well-scoped workstreams.
  • Enable smooth deployment, data flow, connectivity, and reliability.
  • Inform product with field observations and feedback for customer needs.
  • Support pre-sales by traveling onsite with prospects to prove value.
  • Help build Realm’s forward deployed engineering function.

Skills

Software engineering
Forward deployed
Prototype development
DevOps tools
Technical communication
Data analysis
AI-assisted coding
Fast execution

Tools

Git
Linux

Job description

Realm is seeking a Forward Deployed Engineer to be the technical point of contact for customers in the field. You will own integrations, onsite deployment work, and translate real-world needs into scalable technical solutions.

You’ll work hands‑on with customer systems, troubleshoot complex environments, and rapidly prototype tools needed for Realm's success in mission‑critical settings. This highly technical role embeds with users, uncovers operational realities, validates assumptions, and

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