Isolation & Actuation Application Engineer

Control Southern, Inc.; Suwanee (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Control Southern, Inc. in Suwanee, GA seeks an Application Engineer to directly assist clients through engineering support, quotation development, logistics and sales fulfillment in a defined sales territory.

You will work with internal teammates and customers through application consultations, product selections, and sales processes. Applicants should exhibit problem solving, strong communication, and customer-focused collaboration to deliver technically sound control solutions that satisfy

Qualifications

• A Bachelor’s degree in Engineering (B.S.) or equivalent from a four-year college is required.
• Two years industry related experience with preference for process control functions.
• Working knowledge of Microsoft Office suite applications (Outlook, Excel, Word).
• Exposure to ERP software (IFS, Oracle, SAP) preferred.
• Experience with CRM software (Salesforce, ACT!).

Responsibilities

• Engineer, select, configure, and quote products and services to industrial process control clients.
• Own and direct the internal flow of quotes and orders for multiple business units.
• Develop technically sound final control solutions beneficial for both the customer and Control Southern.
• Respond quickly to requests for quotes, orders, and technical support; ensure timely PO processing.
• Manage sales process from quote-to-cash using established selling systems and Challenger approaches.

Skills

Customer focus

Communication skills

Problem solving

Team collaboration

Attention to detail

Education

Bachelor's degree in Engineering

Tools

ERP software

CRM software

Microsoft Office

Job description

FLSA Status

Exempt

Reports to

Application Engineering Manager

Department

Isolation & Actuation Technologies

Job Details

Description

Position Title: Application Engineer

FLSA Status: Exempt

Reports to: Application Engineering Manager

Department: Isolation & Actuation Technologies

Control Southern believes that When Integrity Leads, Success Follows

https://www.controlsouthern.com/about-us/

Job Summary

The role of the Application Engineer is to directly assist our clients through engineering support, quotation development, logistics and sales fulfillment, as well as customer service activities in a defined sales territory. Work with internal teammates and customers through application consultations, product selections, and sales processes.

Principal Duties And Responsibilities

• Engineer, select, configure, and quote products and services to industrial process
• control clients.
• Formulate creative solutions to be delivered on time while working within logistic
• constraints.
• Own and direct the internal flow of quotes and orders for multiple business units.
• Develop technically sound final control process solutions that are beneficial for both the
• customer and Control Southern.
• Respond quickly and completely to requests for quotes, orders, technical support, etc.
• Ensure customer purchase orders are processed in a timely manner.
• Monitors, protects, and grows profit margins.
• Participate actively in training assignments and classes.
• Advocate on the customer’s behalf any issues or problems with principal suppliers.
• Develop advanced understanding of unique technical specifications with awareness of
• customers’ business constraints.
• Manage the sales process from quote-to-cash, including qualification of sales leads and
• requests using Sander Selling System processes and Challenger Sale philosophies.
• Supports On-Call Emergency After Hours phone rotation (this could include receiving
• company issued cell phone at this time)

Technical Skills & Ability

• Demonstrate initiative, critical thinking skills, and self-discipline in personal
• development.
• Excels in a highly technical and multi-tasking environment.
• Show attention to detail, with the ability to identify and adhere to basic specification
• requirements including financial, scheduling, mechanical, and spatial constraints.
• Demonstrate solid mechanical aptitude.
• Exhibit strong professional communication skills.
• Display advanced problem solving and critical thinking skills when working through daily
• situations.
• Manage workload and prioritize tasks with some assistance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary. The ability to remain seated at keyboard for long periods of time during the workday.

Travel

As necessary. Five to ten days per year is typical.

Qualifications

• A Bachelor’s degree in Engineering (B.S.) or equivalent from a four-year college is required. Preferred areas of study include mechanical, chemical, biochemical, industrial, materials, and/or electrical engineering.
• Two years industry related experience with preference for process control functions preferred.
• Working knowledge of Microsoft Office suite applications required (Outlook, Excel, Word).
• Exposure to Enterprise resource planning (ERP) software preferred (IFS, Oracle, SAP).
• Experience with customer relationship (CRM) software preferred (Salesforce, ACT!).

Effective Interpersonal And Communication (oral & Written) Skills Required.

Must be very customer focused.