Applications Specialist 1

Eastern Controls; Newtown Square (Delaware County); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive onboarding and training

Professional development opportunities

Mentorship from engineers

Job summary

Eastern Controls is hiring an Application Specialist I to join our industrial automation team. You will work with engineers and sales professionals to identify the right solutions for customers, prepare quotations, and support projects.

Recent graduates or interns are welcome as we provide comprehensive training and mentorship to help you succeed in a dynamic environment. Aligned with leading process control technologies, you will develop technical knowledge of instrumentation, valves,

Qualifications

• Proficiency with MS Office suite; advanced Excel a plus.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills; ability to learn technical products quickly.

Responsibilities

• Prepare customer quotations and RFQs.
• Recommend standard product solutions based on customer needs.
• Collaborate with outside sales to develop customer solutions.
• Communicate with customers, manufacturers, and internal teams throughout the sales process.
• Maintain accurate customer and project info in CRM; support order processing and delivery coordination.
• Identify opportunities to expand solutions with complementary products.

Skills

Microsoft Office

Analytical thinking

Communication skills

Quick learner

Education

Bachelor's degree in Engineering (Mechanical/Chemical/Electrical/Industrial)

Bachelor's degree in Business with technical aptitude

Equivalent education/experience

Tools

CRM systems

Job description

Job Overview

Launch Your Career in Industrial Automation & Process Control. Join an Award-Winning Team.

At Eastern Controls (ECI), we are a trusted partner delivering innovative process control solutions to some of the world's most essential industries. We have spent more than 55 years building a culture centered on teamwork, technical excellence, continuous learning, and exceptional customer service. Our customers include leaders in Life Sciences, Water & Wastewater, Power Generation, Chemical Processing, Food & Beverage, and Refining, where the work you do directly supports critical infrastructure and manufacturing operations.

Opportunity

We are expanding our team and are seeking motivated, technically curious individuals who are eager to build a career in industrial automation and process control. As an Application Specialist I, you will receive comprehensive training while working alongside experienced engineers and sales professionals. You will help customers identify the right solutions, prepare quotations, support projects, and gain hands‑on experience with industry-leading technologies. Whether you are a recent graduate or have gained experience through internships, co‑ops, technical programs, or hands‑on work, we will provide the tools and mentorship to help you succeed.

Responsibilities

• Prepare customer quotations and Requests for Quotation (RFQs)
• Recommend standard product solutions based on customer application requirements (training provided)
• Partner with outside sales representatives to develop customer solutions
• Communicate with customers, manufacturers, and internal teams throughout the sales process
• Maintain accurate customer and project information within our CRM system
• Support order processing, delivery coordination, and project follow‑up
• Identify opportunities to expand customer solutions through complementary products and services
• Develop technical knowledge of instrumentation, control valves, actuators, gas detection systems, and related process control technologies

Benefits

• Competitive compensation with strong career growth opportunities
• Comprehensive benefits package, including a 401(k) with company match
• Extensive onboarding, technical training, and professional development
• Mentorship from experienced engineers and industry experts
• Exposure to real‑world industrial applications and customer projects
• Collaborative, family‑oriented culture where employees are valued
• Financially strong, growth‑focused company with an outstanding industry reputation
• Recognized as a Top Workplace for our commitment to employee engagement and culture

Requirements

Education

• Bachelor's degree in Mechanical, Chemical, Electrical, Industrial, or related Engineering field
• Bachelor's degree in Business with demonstrated technical aptitude
• Equivalent combination of education and relevant experience

Experience

• 0-2 years of professional experience
• Internships, co‑op programs, undergraduate research, or relevant technical coursework are highly valued

Technical Skills

• Proficiency with Microsoft Office applications
• Experience with CRM systems is a plus but not required
• Strong analytical and problem‑solving abilities
• Excellent written and verbal communication skills
• Ability to learn technical products and software quickly
• Strong organizational skills and attention to detail

Acceptable Alternative Qualifications

• Associate degree plus 1-3 years of technical or industrial experience
• Technical school or trade school education with relevant hands‑on experience
• Military technical experience
• Instrumentation, maintenance, commissioning, or field service experience

Physical Requirements

• Primarily office-based with occasional visits to manufacturing facilities and customer sites; employees should be able to sit or stand for extended periods, walk periodically, occasionally lift or move items up to 10 pounds, reach above shoulder height or below the waist as needed, and wear required personal protective equipment during facility or customer site visits.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.