ISO 9001 Quality Program Lead

Akraya; North Reading (MA); On-site; USD 103,000 - 109,000; Full time

Job summary

Akraya is seeking a Quality Systems Lead in North Reading, MA to develop and maintain ISO 9001 compliant quality management systems, drive quality initiatives for new product introductions, and manage field quality processes to improve reliability.

You will lead the ISO 9001 certification activity, establish document control and corrective actions, analyze returns, and present a comprehensive quality dashboard to executive reviews.

Qualifications

• Proven experience implementing or certifying a quality management system (e.g., ISO 9001).
• Expertise in advanced product quality planning and failure mode analysis.
• Strong data analysis skills using databases, spreadsheets, and BI tools.

Responsibilities

• Oversee the entire ISO 9001 certification process, including assessments, documentation, and audits.
• Establish and manage core quality system processes such as document control and corrective actions.
• Enforce quality gates for new product introductions from development to production.
• Drive improvements in field quality by analyzing returns and failures.
• Develop and present a comprehensive company quality dashboard and lead review meetings.

Skills

ISO 9001 implementation

Failure Mode Effects Analysis

Data analysis

Program management

Quality management systems

Job description

Akraya is seeking a Quality Systems Lead in North Reading, MA to develop and maintain ISO 9001 compliant quality management systems, drive quality initiatives for new product introductions, and manage field quality processes to improve reliability.

You will lead the ISO 9001 certification activity, establish document control and corrective actions, analyze returns, and present a comprehensive quality dashboard to executive reviews.