Quality Program Manager - ISO & Hardware

Apex Systems; Reading (MA); On-site; USD 88,000 - 102,000; Part time

Job summary

Everforth Apex Systems seeks a Technical Program Product Manager III to lead quality initiatives across hardware programs in North Reading, MA. You will own ISO certifications, drive quality gates from prototype through production, and coordinate cross-functional teams to ensure robust launch readiness.

The role emphasizes end-to-end quality management, dashboards for first pass yield and field failures, and collaboration with Design, Manufacturing, and Supply Chain to resolve field issues.

Qualifications

• Bachelor's degree in engineering, a related technical field, or equivalent practical experience.
• Seven+ years of experience in quality, program management, or operations within hardware manufacturing.
• Three+ years leading cross-functional programs.
• Experience implementing or certifying a quality management system to ISO 9001, IATF 16949, AS9100, or ISO 13485.

Responsibilities

• Lead the ISO 9001 program end to end, including gap assessment, roadmap creation, documentation, training, internal audits, and the certification process.
• Establish and maintain core quality processes such as document control, corrective and preventive action, internal audit, change control, and supplier control.
• Manage quality gates for new product introduction from prototype through engineering, design, and production validation builds.
• Coordinate line validation across functional teams, including installation, operational, performance qualification, and run-at-rate builds.
• Oversee field quality analysis, returns, warranty costs, and customer escalations, driving resolutions back into design and production.
• Develop and maintain the company quality dashboard to track first pass yield, escape rates, and field failure rates.
• Manage cross-functional quality projects across Design, Manufacturing, Supply Chain, and Operations.

Skills

Quality management

Cross-functional leadership

Data analysis

Problem solving

APQP/FMEA

Education

Bachelor's degree in engineering or related field

Tools

Database querying

Business intelligence tools

Quality management software

Job description

Everforth Apex Systems seeks a Technical Program Product Manager III to lead quality initiatives across hardware programs in North Reading, MA. You will own ISO certifications, drive quality gates from prototype through production, and coordinate cross-functional teams to ensure robust launch readiness.

The role emphasizes end-to-end quality management, dashboards for first pass yield and field failures, and collaboration with Design, Manufacturing, and Supply Chain to resolve field issues.