IS Services Engineer — Remote & On-site

Turner Construction Company; Augusta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Turner Construction Company is seeking an experienced technical support specialist to assist with Information Systems technologies and end-user issues. The role demands a minimum of 3 years of relevant experience and a Bachelor's Degree in Information Services or a related field.

The position involves troubleshooting, documentation, and supporting technology requests at various locations. Candidates must possess strong communication skills and proficiency in Microsoft Office. Turner offers an inclusive work environment with a range of responsibilities.

Qualifications

• Minimum of 3 years of related experience.
• Familiar with installation and deployment of Windows operating systems.
• Able to work independently and in a team environment.

Responsibilities

• Assist with troubleshooting end-user issues related to IS technologies.
• Understand and apply IS policies and procedures.
• Support development of knowledge-based articles.

Skills

Ticket management system experience

Basic desktop support and troubleshooting

Proficient in Microsoft Office 2016/Office 365

Knowledge of Windows Server Administration

Basic knowledge of malware and anti-virus software

Professional communication skills

Education

Bachelor’s Degree in Information Services or related field

Tools

Windows 10 and 11 installation tools

Mobile Device Management applications

Job description

Turner Construction Company is seeking an experienced technical support specialist to assist with Information Systems technologies and end-user issues. The role demands a minimum of 3 years of relevant experience and a Bachelor's Degree in Information Services or a related field.

The position involves troubleshooting, documentation, and supporting technology requests at various locations. Candidates must possess strong communication skills and proficiency in Microsoft Office. Turner offers an inclusive work environment with a range of responsibilities.