Irvine-Based Senior Account Manager – GMV Growth

Silk Commerce; Irvine (CA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401K

Health Insurance

Flexible PTO

Flexible Work Hours

Job summary

OverCast Digital seeks a Senior Account Manager in Irvine, CA to own client strategy, GMV growth outcomes, and cross-functional leadership for an assigned portfolio. You will set direction for Account Managers and Associates, acting as the client’s trusted advisor and driving measurable growth.

The ideal candidate brings hands-on TikTok Shop management experience, a background in commerce or affiliate marketing, and strong data-driven strategy skills to partner across teams for results.

Qualifications

• At least 2+ years of hands-on TikTok Shop management experience.
• 4+ years in account management, client services, e-commerce, or growth-focused roles.
• Strong understanding of social commerce, TikTok Shop, affiliate programs, and direct-response strategies.
• Exceptional soft skills - communication, adaptability, problem-solving, and relationship-building.
• Experience working with brands on growth-focused campaigns (not traditional media buying).
• Ability to analyze KPIs and campaign performance and turn data into strategic insights.
• Passion for digital marketing, emerging commerce trends, and client success.

Responsibilities

• Act as the primary point of contact and trusted advisor for the client relationship, building long-term partnerships.
• Set the account strategy and educate clients on the TikTok Shop ecosystem and growth levers.
• Own GMV growth outcomes across an assigned portfolio of client accounts.
• Analyze content, competitor, and promo landscapes to identify drivers or blockers and adjust strategy.
• Manage and develop the Account Managers and/or Associates supporting your portfolio.
• Turn performance data into strategic recommendations and present a clear point of view.

Skills

TikTok Shop management

Account management

Growth strategy

Data analysis

Client relationships

Education

Bachelor's degree in Marketing/Communications

Job description

OverCast Digital seeks a Senior Account Manager in Irvine, CA to own client strategy, GMV growth outcomes, and cross-functional leadership for an assigned portfolio. You will set direction for Account Managers and Associates, acting as the client’s trusted advisor and driving measurable growth.

The ideal candidate brings hands-on TikTok Shop management experience, a background in commerce or affiliate marketing, and strong data-driven strategy skills to partner across teams for results.