iREV Tour Guide (PDF)

Town of Lexington; Lexington (MA); On-site; USD 36,000 - 47,000; Part time

Job summary

Town of Lexington is seeking an iREV Tour Guide to lead historically accurate, immersive tours using the new Mixed Reality platform. You will dress in colonial attire, present scripted content, and engage visitors with friendly, informative storytelling.

This part-time, seasonal position requires weekend and holiday availability; training will be provided, and you will help maintain VR gear and hardware to ensure smooth tours.

Qualifications

• Must be 18 years or older.
• Flexibility to work weekends and holidays.
• Experience presenting to diverse groups is preferred.

Responsibilities

• Create a welcoming atmosphere for all visitors.
• Dress in colonial clothing.
• Present historically accurate information as written in scripts.
• Prepare and cover tour content within a set timeframe.
• Respond to questions about Colonial-Era Lexington and the American Revolution.
• Assist visitors with MetaQuest headsets and portable speakers.
• Troubleshoot MetaQuest headset hardware/software for smooth experiences.
• Prepare and sanitize VR headsets, controllers, and software.
• Guide visitors through the 360-degree digital virtual environment.
• Regular attendance is required.

Skills

Public speaking

Customer service

Communication

Tools

MetaQuest headset

Portable speakers

Job description

Town of Lexington

Employment Opportunity

iREV Tour Guide

Hourly Rate: $30/hour

Part Time: Seasonal/Year-Round (Non-Benefitted)

Weekends and Holidays Availability Preferred

Posting will remain open until filled

GENERAL SUMMARY

Under the general supervision of the Visitors Center Manager, this position is responsible for providing historically accurate tours of Lexington's history through the "iREV Mixed Reality" tours.

ESSENTIAL JOB FUNCTIONS

• Create a welcoming atmosphere by being courteous and warm to all visitors;


• Dress in colonial clothing;


• Present historically accurate information as written in provided scripts;


• Prepare and cover tour content within a specific timeframe;


• Respond to historical questions regarding Colonial-Era Lexington and the American Revolution;


• Assist visitors with technological devices such as MetaQuest headsets and portable speakers.


• Troubleshoot and resolve MetaQuest headset hardware and software glitches to ensure seamless, uninterrupted user experiences.


• Prepare, sanitize, and manage VR headsets, controllers, and software platforms


• Guides visitors through 360-degree digital virtual environment which includes visitors wearing eye-covering virtual reality headsets.


• Perform special projects and other related duties as directed or as the situation dictates;


• Regular attendance is required.

SUPERVISORY RESPONSIBILITY

Supervision Scope: None

Supervision Received: Works under the direct supervision of the Visitors Center Manager, following department rules, regulations and policies; and complete tasks, according to prescribed time schedules.

Supervision Given: None

MINIMUM EDUCATION & EXPERIENCE

N/A

PREFERRED QUALIFICATIONS

Education, Training and Experience

• 18 years of age or older;


• Flexibility to work various shifts, including weekends and holidays, as needed;

Preferred Qualifications

• Experience presenting to diverse groups, schools, museums, or community organizations


• Background in history, education, theater, museum studies, tourism, or cultural programming

Knowledge

Knowledge of Lexington and Boston's Colonial-Era history with a genuine interest in history and storytelling.

Skills

Strong public speaking and presentation skills; Strong customer service skills. Strong written and verbal communication skills.

Ability

Ability to clearly and accurately convey information provided in a written script.

Ability to wear historical period clothing in all weather, while walking or standing for long periods.

Ability to respond to questions from the general public which may require critical thinking.

Ability to assist visitors with technological devices such as headsets and portable speakers who may be unfamiliar or uncomfortable with new technology.

Ability to maintain focus and situational awareness in an outdoor environment within a group of people.

WORKING CONDITIONS & PHYSICAL DEMANDS

• Work is performed in a seasonal, fast-paced environment. The majority of work is performed in a moderately noisy work environment.


• Multiple walking tours per shift in weather conditions that may include heat, cold, wetness and humidity, and are required to walk on uneven surfaces for extended periods of time.


• Makes frequent contact with visitors and customers from all over the country, vendors, and local organizations. Contacts are in person and involve an information exchange dialogue.

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to walk, stand, sit, talk, and hear; operate objects, tools, or controls; pick up paper, files, books, and other common office objects. Ability to view computers. Ability to reach and bend, to stoop, kneel crouch, or crawl and push/pull or may occasionally lift objects up to 30 pounds. Must be able to communicate. Vision and hearing at or correctable to normal ranges.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

Pay Equity/Equal Opportunity/Americans with Disabilities Act Employer