IPS Case Manager: NYC Internship Placements & Support

Jimmy Jazz; New York (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

JCCGCI's Internship Placement Services (IPS) Program seeks a Case Manager for our Brooklyn and Manhattan locations. The role supports NYC CA recipients in educational programs, coordinating internship placements with NYC nonprofits.

Responsibilities include placing participants, monitoring activities, recording attendance, resolving conflicts, and producing evaluation records. This full-time, in-person position requires strong organizational skills and the ability to travel within NYC up to 25%.

Qualifications

• Bachelor's degree preferred.
• 1–2 years of experience in social services, case management, career services or related field preferred.
• Organizational and time management skills.
• Reasoning ability; solution oriented.
• Excellent English; bilingual a plus.
• Proficiency in Microsoft Word and Excel, PowerPoint and Access, and data entry; basic knowledge of computer networking processes.
• Availability to travel within New York City 25% of the time.

Responsibilities

• Developing internship placements with NYC's nonprofit organizations.
• Placing participants in mandated internships in accordance with HRA and JCCGCI procedures.
• Providing guidance and monitoring participants' activities including: Recording daily attendance
• Investigating complaints and leading conflict resolution efforts.
• Supporting participants in identify resources.
• Ensuring that every participant has a career oriented, constructive assignment.
• Keeping record of performance evaluations, mid-point, exits, and statistical narrative reports.

Skills

Organizational skills

Time management

Reasoning ability

Solution oriented

Excellent English

Bilingual a plus

Education

Bachelor's degree in human services or related field

Tools

Microsoft Word

Excel

PowerPoint

Access

Data entry

Basic networking

Job description

JCCGCI's Internship Placement Services (IPS) Program seeks a Case Manager for our Brooklyn and Manhattan locations. The role supports NYC CA recipients in educational programs, coordinating internship placements with NYC nonprofits.

Responsibilities include placing participants, monitoring activities, recording attendance, resolving conflicts, and producing evaluation records. This full-time, in-person position requires strong organizational skills and the ability to travel within NYC up to 25%.