IOP Program Coordinator

Horizon Health; Montgomery (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Medical, Dental, Vision

401(K) with company match

Disability Insurance

Flexible Spending Accounts

Life Insurance

Career development opportunities

Tuition Assistance

Rewarding work environment

Job summary

Horizon Health is seeking an IOP Program Coordinator in Montgomery, AL to oversee the intensive outpatient program at Crossbridge Behavioral Health- Baptist Health. The role requires a licensed clinician (LCSW or LPC) with a strong background in therapeutic services and program administration.

The candidate will supervise staff, ensure regulatory compliance, engage clients and families, market the program, and maintain accurate documentation while upholding ethical standards and confidentiality.

Qualifications

• Graduate degree required.
• Active LCSW or LPC license in Alabama.
• Minimum 5 years of related work experience.
• Knowledge of behavioral health disorders, crisis intervention, and community resources.
• Ability to collaborate with multidisciplinary teams and stakeholders.
• Familiar with State and Federal Health Insurance Regulations.
• Experience in marketing and outreach to promote programs.
• Skill in de-escalation and therapeutic limit setting.
• Proficient with standard software applications and documentation.

Responsibilities

• Conduct comprehensive client assessments and develop treatment plans.
• Oversee implementation and QA of behavioral health interventions.
• Coordinate daily operations; supervise PRN therapists and scheduling.
• Engage with community partners to promote the IOP and referrals.
• Coordinate care with families and outside resources; manage crisis calls.
• Ensure diagnostic procedures meet clinical standards and state rules.
• Handle patient grievances and incident reports; prepare reports for leadership.
• Perform other duties as assigned.

Skills

Clinical counseling

Crisis intervention

Team collaboration

Documentation software

Client assessments

Education

Graduate Degree

LCSW or LPC license in Alabama

Tools

EMR software

Job description

IOP Program Coordinator - Montgomery, AL

IOP Program Coordinator - Montgomery, AL Horizon Health is seeking an IOP Program Coordinator (Licensed Clinical Social Worker LCSW or Licensed Professional Counselors LPC) to work on our Intensive Outpatient Program(IOP) at Crossbridge Behavioral Health- Baptist Health in Montgomery, AL. The IOP Program Coordinator will oversee the implementation and quality assurance of behavioral health interventions, ensure compliance with relevant regulatory requirements and organizational policies, provide staff training and supervision, engage with clients and families to support treatment adherence and recovery, market and educate the community on the program, and maintain accurate documentation. This position requires a strong background in providing therapeutic services to individuals, couples, families, or groups, and is licensed in their respective discipline. This position requires a compassionate and client-centered approach to support the mental health and well-being of our patients. This position adheres to all ethical standards, codes of conduct, and licensing requirements and upholds client confidentiality and privacy rights. This position may have contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties.

Responsibilities

• Conduct comprehensive client assessments, develop, utilize and monitor individualized treatment plans, deliver counseling and therapeutic services, and evaluate program effectiveness using outcome measures
• Implementation and quality assurance of behavioral health interventions, ensure compliance with relevant regulatory requirements and organizational policies, engage with clients and families to support treatment adherence and recovery, and maintain accurate documentation
• Coordinate the daily operations of the intensive outpatient behavioral health program. This includes training and supervision of PRN Therapist(s), scheduling and patient flow
• Liaise with community organizations, referral sources, and funding agencies to promote the IOP. Effectively participates in the referral development process.
• Coordinate necessary care with family members and outside resources. Responsible for crisis calls and evaluations for IOP clients and family members engaging in the service
• Coordinate and implements diagnostic procedures; monitors them for consistent application within the program and compliance with state certification and established clinical standards
• Handle patient grievances, incident reports, and crisis situations
• Prepare reports for senior management and regulatory bodies
• Performs other duties as assigned/required by this position.

About Montgomery, AL

Montgomery, AL has a rich historical significance, affordable cost of living, a growing job market, and a wide range of cultural and recreational amenities. The city boasts a lower cost of living compared to the national average, making it an attractive option for residents. Key sectors for employment also include government, healthcare, and manufacturing. Amenities include the Montgomery Zoo, various parks with walking trails, the Robert Trent Jones Golf Trail, and the newly opened Montgomery Whitewater, a 120-acre outdoor recreation hub for rafting and bouldering. The city has a strong arts scene, with the Montgomery Museum of Fine Arts, the Montgomery Performing Arts Center, and the F. Scott and Zelda Fitzgerald Museum.

Benefit Highlights

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment - Enjoy going to work everyday!

Who we are & where you can make a difference

Quality care is our passion; improving lives is our reward. Horizon Health Behavioral Health Services, a subsidiary of Universal Health Services, is a leading behavioral services management company. Horizon Health Behavioral Health Services has been leading the way in partnering with hospitals to manage their behavioral health programs for over 40 years. With an unparalleled breadth of services, Horizon Health Behavioral Health Services has singular expertise in behavioral health conditions and comprehensive care settings. Whether it involves the planning, development and implementation of a new behavioral health service line, or the successful management of an existing behavioral health service, Horizon Health Behavioral Health Services has extensive expertise in successfully addressing concerns unique to hospital-based programs.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

• Graduate Degree required.
• Active Licensed Clinical Social Workers LCSW or Licensed Professional Counselors LPC license in Alabama - required.
• Minimum 5 years of related work experience.
• In-depth knowledge of behavioral health disorders, crisis intervention techniques, therapeutic modalities, and familiarity with community resources.
• Proven ability to collaborate effectively with multidisciplinary teams and stakeholders.
• State and Federal Health Insurance Regulations
• Fosters sense of teamwork and collaboration with the referral sources, the providers, families and the client Hospital
• Demonstrated success in marketing and outreach
• Ability to use therapeutic limit setting and communication to de-escalate clients who present with anger, anxiety and other disruptive behavior
• Proficient in applicable software applications. Ability to read and comprehend moderate to complex instructions and correspondence
• BLS required and SECURE training required within 60 days of hiring, renew annually thereafter
• Excellent interpersonal skills. Ability to effectively present information in one‑on‑one and small group situations to patients and their families, Program leadership, employees, clients, providers, vendors, etc.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.