IOP Program Lead (LCSW/LPC) — Clinical Operations

Universal Health Services, Inc.; Montgomery (AL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Medical, Dental, Vision, and

Prescription Drug Plan

401(K) with company match

Long and Short-term Disability

Flexible Spending Accounts; Healthcare

Life Insurance

Career development opportunities

Tuition Assistance

Rewarding work environment

Job summary

Universal Health Services, Inc. seeks an IOP Program Coordinator in Montgomery, AL to oversee implementation and QA of behavioral health interventions within the Crossbridge Behavioral Health program.

Responsibilities include staff training, regulatory compliance, and client-family engagement to support treatment adherence. The role requires a licensed clinician (LCSW/LPC in Alabama), strong therapeutic background, and proven capacity to manage program operations, crisis response, and

Qualifications

• Graduate Degree required.
• Active LCSW or LPC license in Alabama - required.
• Minimum 5 years of related work experience.
• In-depth knowledge of behavioral health disorders, crisis intervention techniques, therapeutic modalities, and familiarity with community resources.
• Proven ability to collaborate effectively with multidisciplinary teams and stakeholders.
• State and Federal Health Insurance Regulations
• Fosters sense of teamwork and collaboration with the referral sources, the providers, families and the client Hospital
• Demonstrated success in marketing and outreach
• Ability to use therapeutic limit setting and communication to de-escalate clients who present with anger, anxiety and other disruptive behavior
• Proficient in applicable software applications. Ability to read and comprehend moderate to complex instructions and correspondence
• BLS required and SECURE training required within 60 days of hiring, renew annually thereafter
• Excellent interpersonal skills. Ability to effectively present information in one-on-one and small group situations to patients and their families, Program leadership, employees, clients, providers, vendors, etc.

Responsibilities

• Conduct comprehensive client assessments, develop, utilize and monitor individualized treatment plans, deliver counseling and therapeutic services, and evaluate program effectiveness using outcome measures
• Implementation and quality assurance of behavioral health interventions, ensure compliance with relevant regulatory requirements and organizational policies, engage with clients and families to support treatment adherence and recovery, and maintain accurate documentation
• Coordinate the daily operations of the intensive outpatient behavioral health program. This includes training and supervision of PRN Therapist(s), scheduling and patient flow
• Liaise with community organizations, referral sources, and funding agencies to promote the IOP. Effectively participates in the referral development process.
• Coordinate necessary care with family members and outside resources. Responsible for crisis calls and evaluations for IOP clients and family members engaging in the service
• Coordinate and implements diagnostic procedures; monitors them for consistent application within the program and compliance with state certification and established clinical standards
• Handle patient grievances, incident reports, and crisis situations
• Prepare reports for senior management and regulatory bodies
• Performs other duties as assigned/required by this position.

Skills

LCSW/LPC

Alabama license

5+ years experience

Behavioral health

Team collaboration

Regulatory knowledge

Marketing & outreach

De-escalation

Clinical documentation

Software proficiency

BLS/SECURE training

Interpersonal skills

Education

Graduate Degree

Job description

Universal Health Services, Inc. seeks an IOP Program Coordinator in Montgomery, AL to oversee implementation and QA of behavioral health interventions within the Crossbridge Behavioral Health program.

Responsibilities include staff training, regulatory compliance, and client-family engagement to support treatment adherence. The role requires a licensed clinician (LCSW/LPC in Alabama), strong therapeutic background, and proven capacity to manage program operations, crisis response, and