Invoicing Support

Dhpace; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Employee discounts

Job summary

Dhpace in Tampa, FL is seeking an Invoicing Support professional to manage a variety of administrative tasks across departments. Ideal candidates will excel in billing, customer service, and data management while ensuring operational efficiency.

This role includes responsibilities in handling sales leads, customer assistance, and billing processes, requiring strong organizational skills and attention to detail. Benefits include comprehensive medical coverage and a 401(k) plan.

Qualifications

• Experience with accounting or bookkeeping preferred.
• Excellent computer skills including Outlook, Excel, and ERP systems.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Perform administrative and support activities for sales and service departments.
• Assist department managers with daily activities.
• Complete all billing processes for orders.

Skills

Accounting

Bookkeeping

Customer Service

Office Administration

Data Management

Attention to Detail

Problem-Solving

Multitasking

Communication

Tools

ERP/CRM Systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Invoicing Support – Tampa, FL

This person will perform a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the organization. Job seekers with experience in billing, administrative work, finance, and accounts payable would excel in this position.

Job Responsibilities

• Perform administrative and support activities for the sales and service departments, such as answering phones and assist walk in customers in the showroom
• Assist the department managers in day-to-day activities and paperwork
• Enter sales leads and service requests
• Complete all billing related processes and requirements for sales and service orders
• Ensure that all parts and labor are costed and invoiced correctly on each job ticket, enter adjustments if required, and check that special requirements are followed
• Track jobs for billing balance and seek resolution
• Participate in weekly departmental meetings to ensure orders are being processed and proceeding in a timely manner
• Maintain electronic billing folders and meet all monthly cutoff billing dates
• Review and analyze monthly reports, identify errors/trends, and research for resolutions
• General administrative duties to include answering telephone calls, receiving and directing visitors, showroom sales, bank deposits, utilizing various software systems, ordering supplies, filing, scanning, and faxing
• Other responsibilities as assigned

Job Qualifications

• Some accounting, bookkeeping, ERP/CRM experience preferred
• Proficient computer skills; Outlook, Excel, Word, ERP,datamanagement
• Strong attention to detail
• Possess excellent assessment and problem-solving skills
• Ability to multi-task and work efficiently in a fast-paced work environment
• Representing the company in a professional manner with excellent customer service skills
• Good verbal/written communication and interpersonal skillsand the ability to effectively collaborate with supervisors, co-workers, and other personnel
• Previous experience in billing, finance, accounts payable, or administrative positions is preferred

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company‑paid life insurance, short‑term disability, and long‑term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)