Invoicing Support

Dhpace; Jacksonville (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Employee discounts

Job summary

Dhpace in Jacksonville, FL is looking for an Invoicing Support to join our team. This role involves administrative and office support to facilitate operations, with a focus on billing and customer service.

The ideal candidate will have experience in billing, finance, or administrative roles, and will be proficient in computer skills including Outlook and Excel. We offer competitive compensation and benefits including medical coverage and generous paid time off.

Qualifications

• Some accounting, bookkeeping, or ERP/CRM experience preferred.
• Strong attention to detail.
• Ability to multi-task in a fast-paced environment.
• Excellent customer service and communication skills.

Responsibilities

• Perform administrative and support activities for sales and service departments.
• Complete all billing related processes for service orders.
• Track jobs for billing balance and seek resolution.
• Maintain electronic billing folders and meet cutoff billing dates.

Skills

Accounting

Bookkeeping

ERP/CRM experience

Proficient computer skills

Attention to detail

Customer service skills

Communication skills

Tools

Outlook

Excel

Word

ERP

Job description

Why DH Pace?

The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DHPace Company, Inc. aspires to hire Invoicing Support for our growing team in Jacksonville, FL! This person will perform a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the organization. Job seekers with experience in billing, administrative work, finance, and accounts payable would excel in this position.

Job Responsibilities:

• Perform administrative and support activities for the sales and service departments, such as answering phones and assist walk in customers in the showroom
• Assist the department managers in day‑to‑day activities and paperwork
• Enter sales leads and service requests
• Complete all billing related processes and requirements for sales and service orders
• Ensure that all parts and labor are costed and invoiced correctly on each job ticket, enter adjustments if required, and check that special requirements are followed
• Track jobs for billing balance and seek resolution
• Participate in weekly departmental meetings to ensure orders are being processed and proceeding in a timely manner
• Maintain electronic billing folders and meet all monthly cutoff billing dates
• Review and analyze monthly reports, identify errors/trends, and research for resolutions
• General administrative duties to include answering telephone calls, receiving, and directing visitors, showroom sales, bank deposits, utilizing various software systems, ordering supplies, filing, scanning, and faxing
• Other responsibilities as assigned

Job Qualifications:

• Some accounting, bookkeeping, ERP/CRM experience preferred
• Proficient computer skills; Outlook, Excel, Word, ERP, data management
• Strong attention to detail
• Possess excellent assessment and problem‑solving skills
• Ability to multi‑task and work efficiently in a fast‑paced work environment
• Representing the company in a professional manner with excellent customer service skills
• Good verbal/written communication and interpersonal skills and the ability to effectively collaborate with supervisors, co‑workers, and other personnel
• Previous experience in billing, finance, accounts payable, or administrative positions is preferred

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company‑paid life insurance, short‑term disability, and long‑term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)