Invoicing Support - Apopka

DH Pace Company, Inc.; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Employee discounts

Job summary

DH Pace Company, Inc. is looking for an Invoicing Support in Apopka, FL. This role involves a variety of administrative and office support activities, ensuring efficient operations within the organization.

Responsibilities include assisting with billing processes, entering sales leads, and maintaining electronic billing folders. Candidates should possess attention to detail, strong customer service skills, and proficiency in relevant software tools.

The position offers comprehensive medical and dental coverage, generous paid time off, and a 401(k) plan with an employer match.

Qualifications

• Some accounting, bookkeeping, or ERP/CRM experience preferred.
• Proficient in Outlook, Excel, Word, and data management.
• Strong attention to detail is necessary.

Responsibilities

• Perform administrative and support activities for sales and service departments.
• Assist department managers in daily activities.
• Complete billing processes and track job balances.

Skills

Attention to detail

Customer service skills

Problem-solving skills

Multi-tasking

Verbal/written communication

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

ERP systems

data management

Job description

Overview

DH Pace Company, Inc. aspires to hire Invoicing Support for our growing team in Apopka, FL. This person will perform a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the organization. Job seekers with experience in billing, administrative work, finance, and accounts payable would excel in this position.

Responsibilities

• Perform administrative and support activities for the sales and service departments, such as answering phones and assisting walk-in customers in the showroom
• Assist the department managers in day-to-day activities and paperwork
• Enter sales leads and service requests
• Complete all billing related processes and requirements for sales and service orders
• Ensure that all parts and labor are costed and invoiced correctly on each job ticket, enter adjustments if required, and check that special requirements are followed
• Track jobs for billing balance and seek resolution
• Participate in weekly departmental meetings to ensure orders are being processed and proceeding in a timely manner
• Maintain electronic billing folders and meet all monthly cutoff billing dates
• Review and analyze monthly reports, identify errors/trends, and research for resolutions
• General administrative duties to include answering telephone calls, receiving and directing visitors, showroom sales, bank deposits, utilizing various software systems, ordering supplies, filing, scanning, and faxing
• Other responsibilities as assigned

Qualifications

• Some accounting, bookkeeping, ERP/CRM experience preferred
• Proficient computer skills; Outlook, Excel, Word, ERP, data management
• Strong attention to detail
• Possess excellent assessment and problem-solving skills
• Ability to multi-task and work efficiently in a fast-paced work environment
• Representing the company in a professional manner with excellent customer service skills
• Good verbal/written communication and interpersonal skills and the ability to effectively collaborate with supervisors, co-workers, and other personnel
• Previous experience in billing, finance, accounts payable, or administrative positions is preferred

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.