Investor Services Specialist

Standish Management, LLC; Seattle (WA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

HSA

FSA

Disability plan

Maternity leave

Paternity leave

401K

Flexible vacation

Sick time

Office closure

Flexible work environment

Job summary

Standish Management, LLC is seeking a client services professional to join our rapidly growing fund accounting team as an Investor Services Specialist. You will engage with clients and their investors, respond to requests, and help onboarding while coordinating with engagement teams to ensure a strong service experience.

In this role you’ll support financial and tax reporting, AML screening, and fund administration tasks, maintain investor data, and contribute to project deadlines.

Qualifications

• Bachelor’s Degree required.
• Experience in a client-oriented office environment.
• Proficiency in Excel and Outlook.

Responsibilities

• Respond to client and investor requests, including onboarding.
• Assist with financial and tax reporting and audit documents.
• Compile investor CRM information and update client data.
• Coordinate with technology to set up client portals and AML reporting.
• Support fund administration and project management to meet deadlines.

Skills

Detail-oriented

Team player

Communication skills

Project management

Prioritization

Education

Bachelor's Degree

Tools

Excel

Outlook

Job description

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Responsibilities

• Respond to client and investor requests including but not limited to:
  • Granting access to the investor portal
  • Updating investor information
  • Assisting with new investor onboarding
  • Financial information questions
  • Assist with completing audit documents
• Assist with ad-hoc projects such as:
  • Financial and Tax reporting
  • Capital call and distribution tracking
  • Wire preparation
• Compile and organize investor CRM information with updated and accurate client information
• Communicate and provide information to the technology team to set up client portals
• Run Anti-Money Laundering (AML) reports and update AML database as needed
• Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs
• Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.
• Engage in project management of team deadlines, client requests and other ongoing projects and tasks.
• Responsibly secure and handle sensitive financial and personal datea
• Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications And Experience

• Bachelor’s Degree required
• Experience in a client-oriented office environment, preferably in a related industry
• Proficiency in Microsoft Office applications, particularly Excel and Outlook
• Detail-oriented, conscientious, and energetic self-starter with ability to think creatively
• Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small
• Proven ability to manage competing priorities and deadlines
• Ability to effectively communicate to team members
• Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Benefits Include

• Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options
• Comprehensive disability/maternity and paternity plans
• 401K
• Flexible Vacation Plan
• Sick Time Accrual Plan
• Standard holidays along with year-end office closure
• We provide a flexible work environment for all employees.

Compensation Ranges Starting At (varies By City)

• Seattle: $52,000-62,000
• Walnut Creek: $65,000 - $70,000
• Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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