Investor Services Specialist

Standish Management, LLC; Los Angeles (CA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Life insurance

401K

Flexible vacation

Sick time accrual

Holiday closure

Flexible work environment

Job summary

Standish Management, LLC in Los Angeles, CA is seeking an Investor Services Specialist to enhance client engagement and investor relations within a rapidly growing fund accounting firm.

The role supports engagement and onboarding teams, delivers AML reports, and assists in financial and tax reporting, capital calls, and distributions. The candidate will manage CRM data, coordinate client portal setup, and maintain secure handling of sensitive information.

Qualifications

• Bachelor’s Degree required.
• Experience in a client-oriented office environment.
• Proficiency in Microsoft Office applications, especially Excel and Outlook.
• Detail-oriented, conscientious, energetic self-starter with ability to think creatively.
• Demonstrated ability to work as part of a team and handle any task, big or small.
• Proven ability to manage competing priorities and deadlines.
• Ability to effectively communicate to team members.
• Excellent interpersonal communication with senior personnel across the firm.

Responsibilities

• Respond to client and investor requests including granting portal access and updating information.
• Assist with onboarding new investors and audit document completion.
• Support financial and tax reporting, capital call and distribution tracking, and wire preparation.
• Compile and organize investor CRM data and maintain accurate client information.
• Coordinate with technology to set up client portals and AML reports.
• Provide general administrative support and produce reports for engagement/onboarding teams.
• Assist in financial reporting, tax preparation, audit prep and fund administration activities.
• Manage project deadlines and client requests across ongoing tasks.
• Safely handle sensitive financial and personal data and maintain client relationships.

Skills

Client service

Office teamwork

Excel

Outlook

Detail oriented

Self-starter

Communication

Prioritization

Education

Bachelor’s Degree

Tools

Excel

Outlook

MS Office

Job description

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Responsibilities

• Respond to client and investor requests including but not limited to:
  • Granting access to the investor portal
  • Updating investor information
  • Assisting with new investor onboarding
  • Financial information questions
  • Assist with completing audit documents
• Assist with ad-hoc projects such as:
  • Financial and Tax reporting
  • Capital call and distribution tracking
  • Wire preparation
• Compile and organize investor CRM information with updated and accurate client information
• Communicate and provide information to the technology team to set up client portals
• Run Anti-Money Laundering (AML) reports and update AML database as needed
• Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs
• Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.
• Engage in project management of team deadlines, client requests and other ongoing projects and tasks.
• Responsibly secure and handle sensitive financial and personal datea
• Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications And Experience

• Bachelor’s Degree required
• Experience in a client-oriented office environment, preferably in a related industry
• Proficiency in Microsoft Office applications, particularly Excel and Outlook
• Detail-oriented, conscientious, and energetic self-starter with ability to think creatively
• Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small
• Proven ability to manage competing priorities and deadlines
• Ability to effectively communicate to team members
• Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Benefits Include

• Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options
• Comprehensive disability/maternity and paternity plans
• 401K
• Flexible Vacation Plan
• Sick Time Accrual Plan
• Standard holidays along with year-end office closure
• A flexible work environment for all employees

Compensation Ranges Starting At (varies By City)

• Los Angeles: $55,000+
• Seattle: $55,000+
• Walnut Creek: $65,000+
• San Francisco: $65,000+
• Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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