Investment Operations: Application Support Engineer

Robotics Technologies LLC; Idaho; Presencial; USD 84.000 - 114.000; Jornada completa

Descripción de la vacante

Robotics Technologies LLC seeks a capable Application Support Engineer to maintain and improve critical investment applications from Idaho. You will work closely with business users, technology teams, and vendors to ensure platform stability, data integrity, and smooth operational support.

The role emphasizes strong SQL and Python skills, production support, and incident management in a fast-paced investment environment.

Formación

• 3-5 years of experience in application support within a financial services/investment environment.
• Strong SQL and Python skills for production support and data analysis.
• Experience with incident management and understanding investment processes.

Responsabilidades

• Provide day-to-day production support for investment and data applications, ensuring high availability and operational stability.
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmark processes.
• Monitor application health, troubleshoot issues, and perform root cause analysis for production incidents.
• Investigate and resolve application, data, and performance issues across multiple systems and databases.
• Develop and enhance SQL queries and Python scripts to support troubleshooting, monitoring, reconciliation, and automation.
• Partner with Operations, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.
• Perform application deployments, release validations, and post-deployment monitoring.
• Identify recurring issues and drive automation and process improvements to reduce operational risk.
• Create and maintain support documentation, runbooks, and knowledge articles.
• Participate in on-call support and provide timely communication during production incidents

Conocimientos

SQL

Python

Production support

Incident management

Investment domain knowledge

Descripción del empleo

Robotics Technologies LLC seeks a capable Application Support Engineer to maintain and improve critical investment applications from Idaho. You will work closely with business users, technology teams, and vendors to ensure platform stability, data integrity, and smooth operational support.

The role emphasizes strong SQL and Python skills, production support, and incident management in a fast-paced investment environment.