Investment App Support Engineer: Production & Automation

Valiant Technologies LLC; Idaho; On-site; USD 84,000 - 114,000; Full time

Job summary

Valiant Technologies LLC in Idaho seeks an Application Support Engineer with 3-5 years of experience to support business-critical applications in an investment management environment. The role emphasizes SQL, Python, production support, incident management, and domain understanding to ensure platform stability.

You will collaborate with operations, technology teams, and vendors to monitor health, resolve data quality issues, and drive automation.

Qualifications

• 3-5 years of experience supporting business-critical applications in an investment management environment.
• Strong SQL and Python skills for troubleshooting and automation.
• Experience with production application support and incident management.
• Solid understanding of investment processes and data workflows.

Responsibilities

• Provide day-to-day production support for investment and data applications, ensuring high availability.
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmarks.
• Monitor application health, troubleshoot issues, and perform root cause analysis of incidents.
• Investigate and resolve application, data, and performance issues across systems/databases.
• Develop SQL queries and Python scripts to support troubleshooting and automation.
• Collaborate with Operations, Portfolio Management, Compliance, and Tech teams to implement solutions.
• Perform deployments, release validations, and post-deployment monitoring.
• Identify recurring issues and drive automation to reduce operational risk.
• Create and maintain runbooks and knowledge articles for support.

Skills

SQL

Python

Production support

Incident management

Investment domain knowledge

Job description

Valiant Technologies LLC in Idaho seeks an Application Support Engineer with 3-5 years of experience to support business-critical applications in an investment management environment. The role emphasizes SQL, Python, production support, incident management, and domain understanding to ensure platform stability.

You will collaborate with operations, technology teams, and vendors to monitor health, resolve data quality issues, and drive automation.