Investment Data Apps: Production Support Engineer

Acuity Knowledge Partners; New York (NY); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

Acuity Knowledge Partners is seeking an Application Support Engineer to maintain production stability of investment-management applications. You will troubleshoot data and pricing issues, tune SQL, write Python scripts, and collaborate with Operations, Portfolio Management, and Technology teams in a fast-paced environment.

The role emphasizes incident management, on-call coverage, and continuous improvement of procedures to ensure data integrity and platform reliability.

Formación

• 3-5+ years hands-on experience with SQL for data analysis, troubleshooting, and performance tuning.
• Proficiency in Python for automation, scripting, and operational support.
• Experience supporting production applications in a financial services environment.
• Good understanding of relational databases, data flows, and ETL processes.

Responsabilidades

• Provide day-to-day production support for investment and data applications, ensuring high availability.
• Monitor and resolve accounting, performance, pricing, and data quality issues.
• Support portfolio accounting, performance measurement, attribution, and benchmarks processes.
• Monitor application health, troubleshoot issues, and perform root cause analysis for incidents.
• Investigate and resolve issues across systems and databases; optimize cross-system workflows.
• Develop SQL queries and Python scripts to support troubleshooting and automation.
• Collaborate with Operations, Portfolio Management, Compliance, and Technology teams to implement solutions.
• Perform deployments, release validations, and post-deployment monitoring.
• Identify recurring issues and drive automation to reduce operational risk.
• Create and maintain runbooks and knowledge articles.
• Participate in on-call rotations and communicate status during incidents.

Conocimientos

SQL

Python

Production apps support

Incident management

Investment process understanding

Linux/Unix

Shell scripting

Monitoring tools

APIs & batch processing

ETL processes

Descripción del empleo

Acuity Knowledge Partners is seeking an Application Support Engineer to maintain production stability of investment-management applications. You will troubleshoot data and pricing issues, tune SQL, write Python scripts, and collaborate with Operations, Portfolio Management, and Technology teams in a fast-paced environment.

The role emphasizes incident management, on-call coverage, and continuous improvement of procedures to ensure data integrity and platform reliability.