Investment Application Support Engineer

Machine Learning Technologies, LLC; Idaho; On-site; USD 82,000 - 117,000; Full time

Job summary

Machine Learning Technologies, LLC in Idaho seeks an Application Support Engineer with 3-5 years' experience supporting business-critical applications in an investment management environment.

You will monitor production, develop SQL queries and Python scripts, and collaborate with Operations and Technology teams to ensure platform stability. On-call support and post-deployment monitoring are included in this role.

Qualifications

• 3-5 years of experience supporting business-critical applications within an investment management environment.
• Strong expertise in SQL and Python.
• Production application support, incident management, and investment process understanding.

Responsibilities

• Provide day-to-day production support for investment and data applications, ensuring high availability and operational stability.
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmark processes.
• Monitor application health, troubleshoot issues, and perform root cause analysis for production incidents.
• Investigate and resolve application, data, and performance issues across multiple systems and databases.
• Develop and enhance SQL queries and Python scripts to support troubleshooting, monitoring, reconciliation, and automation.
• Partner with Operations, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.
• Perform application deployments, release validations, and post-deployment monitoring.
• Identify recurring issues and drive automation and process improvements to reduce operational risk.
• Create and maintain support documentation, runbooks, and knowledge articles.
• Participate in on-call support and provide timely communication during production incidents

Skills

SQL

Python

production application support

incident management

investment process understanding

Job description

Machine Learning Technologies, LLC in Idaho seeks an Application Support Engineer with 3-5 years' experience supporting business-critical applications in an investment management environment.

You will monitor production, develop SQL queries and Python scripts, and collaborate with Operations and Technology teams to ensure platform stability. On-call support and post-deployment monitoring are included in this role.