Investment Banking Operations Supervisor

RR Donnelley & Sons; Phoenix (AZ); Hybrid; USD 68,500 - 106,900; Full time

Job summary

RR Donnelley is seeking a West Coast Supervisor to lead a team supporting an investment banking client in Phoenix. You will set priorities, provide project and staff oversight, and allocate resources for diverse requirements.

Responsibilities include managing day-to-day operations, supervising 10+ professionals, analyzing performance metrics, ensuring policy compliance, and delivering best-in-class deliverables. A Bachelor's degree and 7+ years of experience are preferred.

Qualifications

• Bachelor's degree in area of business preferred.
• 7+ years of relatable experience.
• Excellent written and verbal communication skills.
• Strong work ethic and customer service skills.
• Ability to work in a fast-paced, high-pressure, and deadline-driven environment.
• Able to work independently and as part of a cross-functional team.
• Maintain professional conduct and a positive attitude at all times.
• Excellent prioritization and time management skills.
• Excellent problem-solving skills.
• Excellent attention to detail.
• Knowledge of business planning, and ability to build strong, cohesive, and high-performing teams.
• Experience within a specific industry and industry-specific software is preferred.

Responsibilities

• Manage day-to-day operations of the team
• Oversee staff of 10+ professionals
• Analyze performance and key metrics
• Ensure compliance with company policies and procedures
• Proactively address, handle, and rectify all client and team concerns
• Champion project management excellence
• Develop and maintain best-in-class project tracking methods
• Implement processes and tools that increase efficiency and ability to deliver exceptional solutions
• Translate the needs of internal partners and ensure expectations are met
• Manage changes in priorities and implements plans to meet business needs
• Assist in recruiting, interviewing, and onboarding new employees
• Share candidate and internal feedback as appropriate
• Provide regular reports to the Account Director
• Manage timecards and schedules
• Maintain up-to-date documentation on all candidates
• Ensure the team provides best-in-class deliverables to the client
• Other duties as necessary

Skills

Communication skills

Time management

Problem solving

Attention to detail

Team leadership

Cross-functional teamwork

Education

Bachelor's degree in area of business preferred

Job description

RR Donnelley is seeking a West Coast Supervisor to lead a team supporting an investment banking client in Phoenix. You will set priorities, provide project and staff oversight, and allocate resources for diverse requirements.

Responsibilities include managing day-to-day operations, supervising 10+ professionals, analyzing performance metrics, ensuring policy compliance, and delivering best-in-class deliverables. A Bachelor's degree and 7+ years of experience are preferred.