Investigations Specialist

Inmar Inc.; Grand Prairie (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) match

Paid time off

Parental Leave

Wellness programs

Life Insurance

Flexible Spending Accounts

Employee discounts

Job summary

The Investigations Specialist at Inmar Inc. will detect unaccounted controlled substances, document the investigation, and ensure regulatory compliance.

The role emphasizes gathering evidence, drawing conclusions, and communicating findings to customers with professionalism. Responsibilities include conducting drug discrepancy investigations, assisting with audits, and collaborating with team members to improve processes while maintaining strict adherence to state and federal rules.

Qualifications

• High School diploma or equivalent required.
• Associates degree preferred.
• 1-3 years investigative/analytical experience required.
• Strong interpersonal and communication skills.
• Ability to follow SOPs and work independently or in a team.
• Proficiency with MS Office and Google Workspace.

Responsibilities

• Conduct investigations of unaccounted drugs.
• Assimilate facts, photos, and evidence of potential diversion.
• Draw logical conclusions from evidence.
• Prepare well-written communications for customers.
• Communicate inventory shortages internally.
• Participate in inventory audits and events.
• Analyze drug discrepancies and identify trends.
• Collaborate to ensure regulatory compliance.

Skills

Interpersonal communication

Analytical thinking

Written/verbal communication

Team collaboration

Problem solving

Deadline prioritization

Education

High School diploma or equivalent

Associates degree preferred

Tools

Microsoft Office

Google Workspace

Job description

Position Summary

The Investigations Specialist (IS) is responsible for the detection, investigation, and documentation of unaccounted controlled substances and pharmaceuticals. The IS will ensure compliance with state and federal regulations and adhere to all reporting requirements.

Primary Accountabilities

Operational (75%)

• Conduct investigations of unaccounted drugs.
• Assimilate facts, photographs, and other evidence of potential diversion, and accurately organize materials.
• Draw logical conclusions from the evidence.
• Articulate findings in a well-written and professional manner that is appropriate for distribution to customers.
• Internally communicate inventory shortages.
• Participate in inventory audits and events.
• Prepare well-written communications that are appropriate for distribution to customers.

Analytical (25%)

• Analyze drug discrepancies in order to track and identify trends for investigations.
• Collaborate with team members to improve efficiencies and ensure compliance with all federal and state regulations pertaining to unaccounted controlled substances.
• Utilize analysis tools to aggregate totals of drug discrepancies.
• Evaluate operational processes that create vulnerabilities for potential diversion.
• Identify new tracking methods to further identify threats to the drug distribution cycle.

Additional Responsibilities

Performs other duties as assigned.

Required Qualifications

• High School diploma or equivalent required.
• Associates preferred.
• 1-3 years experience performing investigative work and/or analytical type work required.
• Work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position. (Medium proficiency)
• Proven interpersonal and communication skills, and the ability to delegate and prioritize work (Medium proficiency)
• Able to handle difficult client situations in a manner that maintains good business relations, both internal and external (Medium proficiency)
• Strong ability to use Microsoft Office and Google suites; experience using basic office equipment (Medium proficiency)
• Able to follow standard operating procedures and follow instructions (Medium proficiency)
• Able to work independently and as part of a team (Medium proficiency)

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Use Hands to Handle Objects – Regularly Reach with Hands or Arms – Regularly Talk or Hear and Read Instructions – Regularly Stand, Kneel, or Stoop and Lift 20 Pounds – Regularly View Items at a Close Range – Regularly Rarely: Job requires this activity up to 25% of the time Occasionally: Job requires this activity between 25% - 50% of the time Frequently: Job requires this activity between 50% - 75% of the time Constantly: Job requires this activity more than 75% of the time

Individual Competencies

Personal Credibility: Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.

Teamwork: Advanced communication skills used to lead a team.

Analytical and Critical Thinking: Communicates using persuasion and authority.

Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.

Adaptable: Arrives at a conclusion based on previous experiences and good judgment.

Communication: Contributes to strategy for their team.

As an Inmar Associate, you: Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results. Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome. Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career.

Benefits

• Medical, Dental, and Vision insurance
• Basic and Supplemental Life Insurance options
• 401(k) retirement plans with company match
• Flexible Spending Accounts (FSA/DCA)
• Paid time off and 11 paid holidays
• Family-building benefits, including Maternity and Parental Leave
• Wellness and Mental Health counseling services
• Concierge and work/life support resources
• Voluntary Accident, Critical Illness, and Hospital Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

Compensation

The hiring pay rate for this position is: $18.00

In addition to base hourly pay, eligible employees in this role may receive:

• Safety bonuses based on meeting defined performance and compliance requirements.
• Shift differentials, where applicable (e.g. for evening or late shifts)

The hourly rate offered at the time of hire will be communicated in the candidate’s offer letter.

We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability/vets.

We are an Equal Opportunity Employer, including disability/vets.

Visa / Sponsorship

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT.

Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

If you need accommodations completing the job application, please contact at [e-mail] or call 336.631.2500.