Client Development Floater, Healthcare

Inmar Inc.; Chicago (IL); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

11 paid holidays

Tuition reimbursement

Job summary

Inmar Inc. in Chicago or Dallas seeks a Client Development Floater to support Healthcare Sales by performing on-site RX return services for pharmacies across the U.S., with travel required.

The role emphasizes territory management, customer education, regulatory compliance, and strong service orientation; 80% travel with four weeks on the road and one at home, plus generous paid holidays. Inmar offers a comprehensive benefits package, flexibility, and opportunities for growth within a healthcare

Qualifications

• Associates Degree required; Bachelor’s Degree preferred.
• 2+ years experience in territory management or equivalent.
• Intermediate skills in Microsoft Office and Google product suites.
• Salesforce or other CRM experience preferred.
• Approx. 12-16 overnights per month; no weekend work.

Responsibilities

• Interface with customers professionally and educate on services and compliance.
• Travel to scheduled locations within the territory to service pharmacies and manage returns.
• Ensure customers have tools needed for proper product returns and maintain accurate documentation.
• Prepare itineraries, supply requisitions and expense reports per procedures.
• Perform CRM maintenance and other administrative duties as needed.

Skills

Territory management

CRM usage

Microsoft Office

Google Workspace

Customer service

Education

Associates Degree

Bachelor’s Degree

Tools

Salesforce

CRM experience

Job description

As a member of the Healthcare Sales Team, the Client Development Floater is responsible for customer service activities in locations throughout the U.S. determined by business needs. Service management includes providing on-site RX return services to pharmacies in those locations. To be successful in this job, you must be an energetic and hands-on individual with a successful track record in territory management. This customer-focused role provides an opportunity to grow professionally in a healthcare service and sales career. The candidate must live in either Chicago, IL or Dallas, TX.

Primary Accountabilities

90% service and 10% administrative duties, or as previously determined by manager.

Interface with customers on a professional level, handling concerns and providing education on all services and regulatory compliance issues.

Travel to scheduled locations throughout assigned territory, servicing pharmacies by facilitating the pharmaceutical returns process.

Ensure the customer has all tools needed for proper return of products.

This role requires 80% travel, which includes approximately four weeks on the road followed by one week at home. The schedule is balanced with a generous time off package and 11 company paid holidays.

Responsible for accurately inventorying all controlled substances and completing proper DEA documentation as required by law.

Prepare and package the returns shipments consistent with the company procedures and requirements.

Accurately prepare all internal documentation such as itineraries, supply requisitions and expense reports and submit according to established procedures.

Perform miscellaneous administrative duties such as email, phone calls, CRM maintenance and follow up as needed.

Ensure compliance with the company Injury and Illness Prevention program.

Additional Responsibilities: Performs other duties as assigned. Complies with all policies and standards.

Required Qualifications

Associates Degree required, Bachelor’s Degree preferred. 2 or more years of experience in territory management or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the job responsibilities.

Intermediate experience in all Microsoft and Google product suites.

Expected business travel is about 12-16 overnights per month. No weekend work.

Salesforce or other CRM-based tool experience preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• Use Hands to Handle Objects - Regularly
• Reach with Hands or Arms - Regularly
• Talk or Hear and Read Instructions - Regularly
• Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly
• View Items at a Close Range - Regularly
• Rarely: Job requires this activity up to 25% of the time
• Occasionally: Job requires this activity between 25% - 50% of the time
• Frequently: Job requires this activity between 50% - 75% of the time
• Constantly: Job requires this activity more than 75% of the time

Individual Competencies

Integrity: Able to communicate well in straight-forward situations.

Personal Credibility: Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.

Adaptable: Arrives at a conclusion based on previous experiences and good judgment.

Collaboration: Creates internal alliances outside the immediate team or department.

Communication: Contributes to strategy for their team.

Self-Awareness: Advanced communication skills involving complicated topics.

Teamwork: Advanced communication skills used to lead a team.

As an Inmar Associate, you:

Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.

Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.

Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.

Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.

Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career.

Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages. Eligible associates have access to:

• Medical, Dental, and Vision insurance
• Basic and Supplemental Life Insurance options
• 401(k) retirement plans with company match
• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays
• Family-building benefits, including Maternity, Adoption, and Parental Leave
• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
• Wellness and Mental Health counseling services
• Concierge and work/life support resources
• Adoption Assistance Reimbursement
• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is: 58,762.13 - 97,936.88 USD Annual. The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations. Depending on the job level and role, it may include: Annual discretionary bonuses through our Core Company Performance Bonus Plan, equity grants, sign-on bonuses, and other tailored incentive opportunities. Additional discretionary compensation, such as: Growing Revenue Incentives, Corporate or VIP Bonuses, deferred compensation opportunities. The actual annualized salary offered at the time of hire will be communicated in the candidate’s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.

We are an Equal Opportunity Employer, including disability/vets.

We are an Equal Opportunity Employer, including disability/vets.

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